Quality & Administration Officer

2 weeks ago

Acacia Ridge, Australia Black Rubber Pty Ltd Full time

Are you a seasoned administrator seeking to diversify your expertise? An exciting opportunity has arisen for a reliable & motivated Quality & Administration Officer to join one of Australia's premier tyre supply & service organisations.

**About Us**

Black Rubber is a leading tyre supply & service organisation focused on the provision of efficient & safe tyre management services through its national network of Black Rubber and Tyreright branded stores. We are a member of the National Tyre & Wheel Group (NTAW), Australasia’s largest tyre, wheel, and accessory wholesaler.

**About the role**

This is a crucial role that will suit a detail orientated, organised individual who can work within a diverse, fast-paced, changing environment, with the highest regard being placed on safety, exceptional customer service and accuracy. The successful applicant will be carrying out a variety of duties including, but not limited to:
This is a permanent, full-time opportunity (38 hours per week), based from our Archerfield retreading factory & reporting to the Retreading General Manager.

**Role/Responsibilities**:

- Management of orders, invoicing and responding to customer enquiries.
- Providing a high level of customer service throughout the entire customer journey.
- Scheduling the entire customer lifecycle from ordering through to pickup and delivery
- Creation and management of production records.
- Conducting production quality checks to assess compliance with Michelin quality systems.
- Reporting and coordination of audits and training in line with Michelin standards & requirements.
- Management of all documentation & data related to the Archerfield manufacturing plant.
- Timesheet coordination & verification.
- Ad hoc and general administration duties as required.

**Skills & Experience**
- Minimum of 2 years’ experience in an Admin role.
- Excellent written & verbal communication skills.
- Exceptional time management, organization and attention to detail.
- Proficient computer skills - especially Microsoft Office.
- Strong problem solving and conflict resolution skills.
- Desire to learn, grow, and build a stable, long-term career in the industry.
- Desirable: experience within a quality control role and/or manufacturing environment.

**Personal Attributes**
- Reliable, punctual and self-motivated.
- Strong work ethic, desire to learn and proactive.
- Positive, can-do attitude & customer centric approach.

**Benefits**
- Competitive salary & paid day off for your birthday.
- Exclusive employee discount on tyres, wheels & mechanical parts.
- Free on-site parking, uniform, laptop & PPE provided.
- Excellent training, development & internal progression opportunities.
- Job Security, good team culture, supportive leadership & a focus on safety.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $65,000.00 per year

**Experience**:

- Quality assurance: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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