Underwriting Assistant

2 months ago

Sydney, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

The primary purpose of this role is to assist the Branch Underwriting team and deliver a high quality client service by supporting ownership of the operational functions of the team allowing them to focus on production and underwriting. This includes (but is not limited to) tasks such as entering data into underwriting and various other systems required to track business, reviewing policy document, handling broker, accounting or policies queries and working with underwriters to review renewal and new business submissions.

This role reports directly to the Operations Unit Leader, however, through the matrix reporting structure may also have a dotted line to other parts of the underwriting community on a day to day basis.

**Your Responsibilities**:
Process Management and Customer Service

Act as first point of contact for processing of complex business

To liaising with operations to resolve queries regarding New Business submissions to ensure these are registered in a timely manner

To review Name Clearance results to ensure Chubb’s reserving rights are maintained

To prepare Underwriting files for both Renewal and New Business (including but not limited to inputting data into Underwriting system, compiling market research and completing raters)

To liaise with brokers and internal departments for credit control, claims and risk information

Review of policy documents produced by Operation. Creation of ad hoc documents

Assisting with the reconciliation of aged finance items

Ensure underwriting files are complete and fulfil audit requirment and mange transition of policies into the National Underwriting Centre

To ensure policy tracking/workflow tools are accurate and reflect current status of policy at all times

Support the development and implementation of business processing tools by acting as SME and assisting in requirements gathering and UAT

Any other ad hoc duties allocated by the Operations Unit Leader

**Qualifications**:
**Your Skills & Experience**:
Competent in Microsoft Office and Outlook and Excel. Excellent general computer literacy

Effective communication and interpersonal skills both in verbal and written forms

Strong customer service skills and customer centric attitude

Strong attention to detail and the desire to deliver and improve quality

Problem resolution and decision making skills

Ability to work in a team environment as well as on own initiative

Experience working to deadlines/SLA's

Pro-active involvement with department objectives & service level

A collegial and constructive approach to working with and supporting colleagues within a team environment

Well-developed analytical and organizational skills

**Desirable**:
University bachelor’s degree or equivalent

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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