Underwriting Assistant

2 weeks ago

Sydney, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**:
The primary purpose of this role is to assist the Branch Underwriting team and deliver a high quality client service by supporting ownership of the operational functions of the team allowing them to focus on production and underwriting. This includes (but is not limited to) tasks such as entering data into underwriting and various other systems required to track business, reviewing policy document, handling broker, accounting or policies queries and working with underwriters to review renewal and new business submissions.

This role reports directly to the Operations Unit Leader, however, through the matrix reporting structure may also have a dotted line to other parts of the underwriting community on a day to day basis.

**Your Responsibilities**:
Process Management and Customer Service
Act as first point of contact for processing of complex business
To liaising with operations to resolve queries regarding New Business submissions to ensure these are registered in a timely manner
To review Name Clearance results to ensure Chubb’s reserving rights are maintained
To prepare Underwriting files for both Renewal and New Business (including but not limited to inputting data into Underwriting system, compiling market research and completing raters)
To liaise with brokers and internal departments for credit control, claims and risk information
Review of policy documents produced by Operation. Creation of ad hoc documents
Assisting with the reconciliation of aged finance items
Ensure underwriting files are complete and fulfil audit requirment and mange transition of policies into the National Underwriting Centre
To ensure policy tracking/workflow tools are accurate and reflect current status of policy at all times
Support the development and implementation of business processing tools by acting as SME and assisting in requirements gathering and UAT
Any other ad hoc duties allocated by the Operations Unit Leader

**Qualifications**:
**Essential**:
Competent in Microsoft Office and Outlook. Excellent general computer literacy

Effectivecommunication and interpersonal skills both in verbal and written forms

Strong customer service skills and customer centric attitude

Strong attention to detail and the desire to deliver and improve quality

Problem resolution and decision making skills

Ability to work in a team environment as well as on own initiative

Experience working to deadlines/SLA's

Pro-active involvement with department objectives & service level

A collegial and constructive approach to working with and supporting colleagues within a team environment

Well-developed analytical and organizational skills

**Desirable**:
University bachelor’s degree or equivalent

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

Flexible Work Arrangement

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