Assistant Engagement Officer

7 months ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Homes NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 66345**Assistant Engagement Officer**

**Location - Parramatta**

**Employment type - Full Time Ongoing**

**Salary - $93,295-$102,941 + employer superannuation contribution**

**Your role**

**Do you have a passion for community engagement and would like to help make a positive difference in our NSW social housing maintenance?**

Homes NSW is an Agency of the Department of Communities and Justice (DCJ). Our vision is for NSW to be a place where everyone has access to safe and secure housing, and where experiences of homelessness are rare, brief, and non-recurring.

We lead work to deliver more quality social housing to our 262,000 tenants across NSW, empowering our tenants to live fulfilling lives and achieve their potential in inclusive communities with a focus on breaking, rather than managing disadvantage.

We strive for excellence in service delivery and most importantly, Homes NSW puts people at the heart - including our staff. Working for us means you are joining a team where your expertise and skills will be valued.

The Local Community Engagement Team is dedicated to fostering meaningful connections and dialogue between Housing Portfolio and local communities through proactive management of community engagement activities, to promote collaboration, inclusivity, and positive outcomes.

The purpose of this role is to support the delivery of local communication and engagement as it relates to the division’s strategic direction, and effectively manage relevant stakeholder relationships.

**What you’ll do**

As an Assistant Engagement Officer within Local Community Engagement Team, your role is pivotal in supporting effective communication and collaboration between Housing Portfolio and various stakeholders. Your responsibilities include supporting the implementation of community engagement plans in alignment with Housing Portfolio requirements, and ensuring stakeholders are consulted appropriately and are equipped with up-to-date information regarding project objectives and benefits.

Collaboration is key, as you will work closely with the broader Portfolio Management (Assets) Engagement teams to ensure a coordinated approach to government and senior stakeholder relationships, media, issues management and marketing. You will also provide operational support to ensure deliverables are completed in a timely manner, including identifying opportunities associated with community engagements, monitoring project plans, coordinating resources, and managing the implementation of strategies that effectively manage project risks.

Building and nurturing solid relationships with a diverse network of internal and external stakeholders is paramount, aiming for mutually beneficial outcomes and fostering their involvement in project activities.

Additionally, you will provide ad-hoc assistance to Engagement Officers in supporting the oversight of the preparation, production, and dissemination of public information across various platforms, liaising with other divisional functional areas and external agencies as required. Furthermore, you will provide operational support by helping monitor and evaluate communication activities undertaken by contractors, ensuring compliance with Housing Portfolio objectives and the strategic communications program.

**What we’re looking for**
- Tertiary qualifications in a related discipline and/or equivalent knowledge, skills, and experience with demonstrated commitment to ongoing professional development.
- Experience and knowledge of residential property maintenance
- Experience in managing various stakeholders
- Excellent communication and written skills
- Current driver’s licence

Please

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Please outline your two strongest qualities in undertaking the Assistant Engagement Officer role. Could you demonstrate those strengths by a reference to an example when you used them to positive effect in achievi

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