Engagement Support Officer

2 months ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Public Guardian- Location: Parramatta, NSW, AU, 2150 Sydney, NSW, AU, 2000- Req ID: 69856**Expressions of interest are being sought from current NSW Public Sector employees (ongoing and temporary staff) who wish to be considered for this temporary employment opportunity.**
- 1 x Temporary full-time position until 24 September 2025. 35 hours per week.
- Location: Sydney CBD or Parramatta
- Flexible and hybrid working options available.
- Clerk Grade 3/4: Level. Base salary $79,032 p.a. to $86,539 p.a. plus superannuation and annual leave loading.

**About us**

At NSW Trustee and Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
**Our commitment to diversity**

**About the team**

Work within a team that designs, delivers and evaluates information, education and consultation programs targeted at clients, stakeholders, government and the community that will obligations under the Guardianship Act 1987 (NSW).

**About the role**

Provide high level, competent administrative and resource support services to the Stakeholder Engagement Unit for information development and provision, community education and the investigation of complaints and reviews as per the Administrative Decisions Review Act (1997). Develop and maintain appropriate record management systems for the Guardian Support Unit, to monitor publications, requests for information and event details, and to ensure the accuracy of such records and the analysis of data when requested.

For more information about the position, view the role description.

**About you**
- You have experience in providing high-level administrative and clerical support and excellent customer service.
- You can manage your time completing set core tasks as well as providing, as needed, administrative support to the broader team, working both independently and in collaboration with colleagues.
- You can coordinate and manage your work in accordance with Public Guardian policies, procedures, guidelines, directives and deadlines and will negotiate tasks and deadlines with the Manager.
- You know when to refer more complex enquiries to colleagues and/or Manager and seek guidance from the Manager for issues which cannot be resolved by standard practice and procedures.

Sound like you? We would love to hear from you

**What we offer**

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

- work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- various leave options (recreation, parental, and flex leave of up to 24 days per year)
- career development including study leave and acting opportunities
- access to Fitness Passport and employee assistance program, and annual flu vaccinations

Be part of something bigger. For more information about joining us, visit the Careers page on our website.
**How to apply**
- Submit a resume (maximum five pages) and brief cover letter (maximum two pages) outlining your skills, experience and suitability

**Closing date**

**Applications close: 11:59pm, Sunday 6th October 2024**

**Please Note**:
If you need an adjustment in the recruitment process or workplace, please let us know.
- This opportunity is only open to current NSW Public Sector employees. Contractors are not eligible to apply.

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