Store Manager Sydney

2 months ago

Sydney, Australia Fendi Full time

**Position**:
Founded in Rome in 1925 by Adele and Edoardo Fendi, FENDI is a house of style, innovation, elegance and grace. As part of the world's leading luxury goods group - LVMH - FENDI is seeking a high performing, passionate Store Manager to join its Sydney Westfield Store.

**Profile**:
**THE ROLE**

While representing the FENDI DNA, you will be a results driven leader supporting your team to achieve store targets, meeting the assigned KPIs and sales goals. Specifically, you will:

- Monitor and achieve store performance and relevant KPIs.
- Analyse the business, propose and implement action plans to improve results and generate sales across each product category.
- Demonstrate sales leadership for the team and set performance targets (team and individual) in line with KPIs.
- Provide regular business updates (sales trends, forecasts, competitor updates) to management.
- Review and submit sales and operational reports to management in line with FENDI's guidelines.
- Identify, develop and motivate the team to reflect the company vision and business goals.
- Act as a brand ambassador to strengthen/build relationships with new and existing clients.
- Work with the CRM team to implement campaigns to strengthen the local client base through targeted CRM activities.
- Ensure that FENDI's standards are applied and maintained at all times cross the customer service, internal control and back office activities (stock, mystery shopping, administration).

**ABOUT YOU**
- Have a minimum 5 years retail sales experience with a passion for driving results.
- Build strong relationships to deliver client-centric solutions.
- Be fluent in English with secondary language skills desirable.
- Have strong business acumen with demonstrated commercial creativity.
- Be KPI and results driven.
- Enjoy working in a fast-paced environment.
- Have exceptional communication skills.
- Have excellent personal presentation.

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