Business Banking Manger, Melbourne Cbd

3 weeks ago

Melbourne City Centre, Australia ANZ Banking Group Full time

**Req ID**: 65926
**Department**: Small to Medium Enterprise Banking VIC/TAS
**Division**: Australia Commercial
**Location**: Melbourne CBD
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

ANZ's Commercial Banking area is an exciting business providing a full range of solutions to small businesses around Australia. Our customer focused proposition and enthusiastic, committed team has helped generate significant growth and we now have a number of opportunities for business to business sales professionals to join us and help build our success further.

Your role as a Business Banking Manager is to build customer engagement with existing small business customers primarily within your area and provide tailored solutions and recommendations to support business growth and development.

**Role Location**: Melbourne CBD

**Role Type**: Permanent, Full-time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
Participation in high volume inbound and structured leads-based outbound calling

Providing high quality customer service to a wide and diverse range of customers in a team-based managed portfolio

Retention and growth of existing customers

Ability to understand customer ambitions and help them realise their business growth and development goals.

Contribution to a high performing team culture and environment based on high collaboration and rapid customer solutioning.

Meeting assigned performance targets across the balanced scorecard.

Engaging with existing small business customers

Management of a team-based customer portfolio

Effective collaboration with Lighthouse & CSO enablement teams

Maintaining deep knowledge of the ANZ product suite to ensure customers are recommended appropriate solutions

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

23/05/2024, 11.59pm, (Melbourne Australia)

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