Client Experience Officer

1 month ago

Beenleigh, Australia Harrison Child & Family Psychology Full time

Are you wanting to make a difference in your community?

Does the idea of helping families and children thrive make you feel excited?

Would you like to work with a passionate bunch of legends who love having a laugh?

If so, we want to hear from you
- We are a fast growing child and family psychology practice in Logan;
- We deliver a unique brand of care that focuses on healthy development, allowing the youngest members of our community to thrive;
- We provide a family-friendly workplace that understands the importance of flexibility. We are dedicated to helping you find your version of work-life balance and support your personal and professional growth;
- We learn by networking with some of the top allied health professionals in Logan and surrounds.

Tasks

Harrison Child & Family Psychology is looking for a confident client experience officer (CEO) with great people skills to join our expanding team.

We focus on bringing out the best in our team members, because we know this will result in the best experience for our clients.

**About You**:

- You are dedicated to supporting families and helping children thrive;
- You value work-life balance and self-care;
- You have a positive energy and a warm personality;
- You are passionate about becoming the best version of yourself;
- You love working in and contributing to a supportive team environment;
- You are an excellent communicator who values openness;
- You don’t take yourself too seriously and are always up for a laugh

If this sounds like you, we want to get to know you

**Requirements**:
**As a CEO at HCFP, You Will Be Responsible For**:

- Welcoming new clients, collecting, and entering personal details and managing our welcome room;
- Client nurturing to ensure that our children and their families have an incredible experience each time they visit the clinic;
- Correct management of incoming client data, billing, and debtor management;
- Assisting our team of brilliant clinicians and being a highly valued, contributing factor in allowing them to provide the best level of care for our families.

**Benefits**:
What Are the Benefits of Working With Us?
- Regular individualised mentoring and extensive on-the-job training;
- An incredibly supportive, caring and inclusive team environment where happiness, fun, and wellbeing are big parts of our day;
- A contribution towards external professional development each year plus generous PD leave allocations;
- A social calendar that includes fun team outings, retreats, and celebrations;
- A workplace where you are encouraged to be yourself;
- CAKE We strongly believe in celebrating birthdays and your favourite treat will always be waiting for you on your special day.

This is an exciting opportunity for the right client experience officer to join our team and be part of the action.

There’s one catchyou must include the word “Dolphin“ at the top of your cover letter

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