Customer Service Officer

2 weeks ago


Beenleigh, Australia Premier Industrial Full time

**Job Details**:
**Succeed with Premier**

**Premier Industrial** are currently seeking to appoint a full time Customer Service Officer for Our Client based in Stapylton

Our client is Australia's leading concrete products manufacturer supplying quality concrete bricks, blocks, pavers, retaining walls, erosion control products and architectural masonry solutions, throughout Australia's east coast.

ASAP start

Career Progression

Full time Permanent Position

Generous remuneration + super

Work Close to Home

On Site Parking

**The main responsibilities of this role are**:

- Ensuring that customer satisfaction is always exceeded, strive for the best outcome possible
- Undertake sales administration duties including entering orders, preparing quotes and processing credits.
- Assist with dispatch and site administration functions.
- Contribute to the continuous improvement of systems and processes.
- Managing customers calls at differing stages of the customer lifecycle.
- Providing various other customer service duties as requested by members of the Customer service team or management.

**What you will need to succeed**:

- You have experience in a administration, customer service/call center based role
- You are an ambitious self-starter and thrive in change - this is a fast-paced role and applicants must enjoy changing environments and challenges.
- Experience in both inbound, outbound and face to face customer service
- Sound computer skills including competency with Word and Excel (SAP experience desirable)
- High attention to detail, excellent time management and the ability to multitask and prioritise
- Positive attitude that is motivated by doing your best and helping our customers.
- Team player and work well under pressure.
- Ready to hit the ground running on day 1

**Job details**:

- 8 Mar 2023
- Beenleigh, Brisbane, Australia
- Full-Time
- Negotiable

**Reference Number** 200006158_5675328137841878102

**Specialism** Call Centre & Customer Service > Customer Service - Call Centre

**Consultant Name** Lexia Turner



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