Product Specialist Iii

5 months ago

Scoresby, Australia Thermo Fisher Scientific Full time

Position Purpose:
The Product Specialist is a commercial role, primarily responsible for driving profitable revenue and developing customer relationships and business within their respective territory and or market segment, for their relevant product portfolio. This includes developing leads and opportunities with both existing and new customers, opportunity qualification, leading the sales process and customer interactions, and closure. This will also include partnering with Key Account Managers, Territory Managers, Inside Sales and Sales Development Representatives as well as partnering with Product Managers and the Technical Applications team where relevant. This role will support our full customer value proposition and drive growth that is closely aligned to commercial strategy.

Key Responsibilities:
Sales Execution
- In conjunction with Portfolio teams and other partners, develop sales, customer and marketing strategies including the identification of new business opportunities and implement sales plan to achieve growth targets.
- Working closely with new and existing customers to resolve their present and future needs and propose suitable products and services in order to maintain and grow revenue.
- Partner with other Product Specialists and field sales to identify new business opportunities and close sales.
- Liaise with Product Management to ensure inventory and product forecasting targets are met and customer/marketing expectations are achieved.
- Provide sales and technical support to customers and internal partners.
- Help to resolve customer issues to high customer satisfaction.
- Attend regular sales meetings and report out on territory plan execution.
- Work with internal marketing and product managers to support the preparation of marketing collateral, advertising campaigns and competitor analysis.
- Work across the LSLPG and broader business to maximize growth and to support customers with end to end solutions across their workflow.
- May be required to perform other duties as the need arises and/or as assigned.

Pipeline and Opportunity Management
- Maintain an accurate opportunity funnel for all assigned product, including closure dates and completed sales process.
- Maintain a forecast to an accuracy of +/- 3% on a monthly and/or quarterly basis.

Environmental Health and Safety
- Look after one’s own health and safety, as well as the health and safety of others, whilst co-operating with management to help identify, assess and address EH&S issues in the workplace.

Minimum Requirements/Qualifications:
Qualifications & Experience
- Passion for laboratory products
- 2+ years of demonstrated ability in a sales role
- Proven excellence in sales with an ability to consistently achieve results
- Ability to travel within the territory to carry out primary responsibilities

Skills & Attributes
- Highly motivated and resourceful individual who is driven by results
- Ability to work autonomously and a great teammate
- A history of outstanding customer follow up is critical
- A solution-focused individual able to deliver beyond customer expectations
- Ability to think through and implement innovative solutions.
- Excellent numeracy, literacy, and verbal communication skills with a fastidious attention to detail
- Strong organisational skills and able to prioritise based on key result areas, to handle time effectively and meet agreed timelines
- An initiative taker who has a hard-working, upbeat, and positive demeanour

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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