Coordinator Digital Communications

5 months ago


Sydney, Australia Ignite Specialist Recruitment Services Full time

Contract Type

Contract

Reference

BH-371114

Industry

Marketing

Salary

Negotiable
- **Joining this role means being part of a team committed to delivering high-quality care and services to the people of NSW, guided by values of collaboration, openness, respect, and empowerment.**

**Roles and Responsibilities**
- Develop and write targeted, engaging, and plain English digital content, including copy, video, and graphics, that is customer-focused and follows digital best practices.
- Produce regular reports on the performance of digital channels against Key Performance Indicators (KPIs) and recommend improvements to enhance engagement and conversion rates.
- Complete user research and testing of digital content and products to ensure content meets customer service and accessibility standards.
- Ensure that content published on digital channels meets Web Content Accessibility Guidelines (WCAG), brand guidelines, and style guide requirements.
- Training users in navigating around the intranet
- Putting out weekly newsletters

**What you’ll need to succeed**
- Proven experience formatting complex and lengthy content into user focused digital content
- Background/ Experience with Squiz Matrix and Mailchimp

**APPLICATIONS CLOSING ON Monday 25th of March**

If you would like to have a confidential conversation about the role, feel free to reach out to Fatuma Mmbaga on **02 9250 8046.**

Ignite also hires various other marketing positions like Content specialist, Content Coordinator, Digital content creator, Content Marketing Specialist, Digital Communications Specialist, Online Communications Coordinator.
- **Note: Role based in Leichhardt but will be moving Sydney Olympic park



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