Coordinator Digital Communications
5 months ago
Contract Type
Contract
Reference
BH-371114
Industry
Marketing
Salary
Negotiable
- **Joining this role means being part of a team committed to delivering high-quality care and services to the people of NSW, guided by values of collaboration, openness, respect, and empowerment.**
**Roles and Responsibilities**
- Develop and write targeted, engaging, and plain English digital content, including copy, video, and graphics, that is customer-focused and follows digital best practices.
- Produce regular reports on the performance of digital channels against Key Performance Indicators (KPIs) and recommend improvements to enhance engagement and conversion rates.
- Complete user research and testing of digital content and products to ensure content meets customer service and accessibility standards.
- Ensure that content published on digital channels meets Web Content Accessibility Guidelines (WCAG), brand guidelines, and style guide requirements.
- Training users in navigating around the intranet
- Putting out weekly newsletters
**What you’ll need to succeed**
- Proven experience formatting complex and lengthy content into user focused digital content
- Background/ Experience with Squiz Matrix and Mailchimp
**APPLICATIONS CLOSING ON Monday 25th of March**
If you would like to have a confidential conversation about the role, feel free to reach out to Fatuma Mmbaga on **02 9250 8046.**
Ignite also hires various other marketing positions like Content specialist, Content Coordinator, Digital content creator, Content Marketing Specialist, Digital Communications Specialist, Online Communications Coordinator.
- **Note: Role based in Leichhardt but will be moving Sydney Olympic park
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