Customer Success Team Lead

Overview Location Macquarie Park, New South Wales, Australia Department Sales The Role Relational Development In this role, you will foster strong relationships with customers at all levels, ensuring their strategic and operational goals are aligned. You will conduct regular meetings to review progress, address challenges, and plan future actions....

**Who is ShiftCare?** ShiftCare is a fast-growing SaaS scale-up and its innovative software is a market leader that helps Australian & American disability support providers, in-home aged carers, and allied health professionals streamline the way they work by creating efficiencies in rostering, client management, and billing, enabling businesses to...

**Melbourne based**: - ** $95K base + incentives**: - ** Passionate, family-run business** Our retained client, **Omni Group**, is a dynamic packaging supplies company. They’re the only full-service sustainable packaging solutions company in Australia that saves their customers time and money. They’re an enthusiastic, customer-centric team, dedicated...

**Melbourne based**: - ** $95K base + incentives**: - ** Passionate, family-run business** Our retained client, **Omni Group**, is a dynamic packaging supplies company. They’re the only full-service sustainable packaging solutions company in Australia that saves their customers time and money. They’re an enthusiastic, customer-centric team, dedicated...

Job Summary Requires basic understanding of business, financials, products/services and the market. Manages business retention of smaller and less complex territory/account, products/services or sales process. Supports the retention of existing customers and re-engaging of lapsed customers with higher customer volume than traditional account...

**Who are we?** ShiftCare is a leading SaaS platform designed to streamline operations for care providers, including disability support, in-home aged care, and allied health professionals. Thousands of company’s (5,000+) rely on ShiftCare to optimise the way they deliver care through scheduling, invoicing, time and attendance. Our mission is to empower...

Macquarie University location - Integral role as part of the Senior Leadership team - Contribute to the academic, social and spiritual development of students **About the College** ***RMC is an Anglican residential college at Macquarie University, Sydney. RMC has capacity for approximately 300 undergraduate and postgraduate residents from over thirty-five...

**Melbourne based**: - ** $110K base + incentives**: - ** Passionate, family-run business** Our retained client, **Omni Group**, is a dynamic packaging supplies company. They’re the only full-service sustainable packaging solutions company in Australia that saves their customers time and money. They’re an enthusiastic, customer-centric team, dedicated...

**Melbourne based**: - ** $110K base + incentives**: - ** Passionate, family-run business** Our retained client, **Omni Group**, is a dynamic packaging supplies company. They’re the only full-service sustainable packaging solutions company in Australia that saves their customers time and money. They’re an enthusiastic, customer-centric team, dedicated...

**Melbourne based**: - ** $110K base + incentives**: - ** Passionate, family-run business** Our retained client, **Omni Group**, is a dynamic packaging supplies company. They’re the only full-service sustainable packaging solutions company in Australia that saves their customers time and money. They’re an enthusiastic, customer-centric team, dedicated...

Global med tech company means career opportunities - Are you a strong people leader in customer service? - Be supported by a great leader and join a high performing team THE COMPANY YOU WOULD BE JOINING - This medical device company has been supporting surgeons, doctors and clinicians for over 60 years and has grown into a worldwide manufacturer and...

See the direct impact of your technical expertise come to life - Opportunities to grow and develop your career - Blackwoods - one of the leading B2B suppliers of industrial equipment In this role, you will be part of the ongoing transformational growth and journey that will have a direct impact on commercial outcomes for both customer and business....

Company Description Damstra Technology is an ASX-listed Australian provider of integrated workforce management solutions, serving multiple industry segments across the globe. Protecting and connecting everything that is important in our customer’s world is the ethos that runs true in everything that we do. We develop integrated hardware and...

Customer Success Manager Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

**Customer Solutions Team Leader - Companion Animal** - ** Looking for a different challenge as a** Customer Solutions Team Leader **whereby you can still utilise your skills? - ** Permanent Full-time **position with **competitive renumeration **and** benefits**: - Location**: Sydney Australia**: - ** Provide leadership and support to a small team**,...

The primary responsibility of the Customer Solutions Team Leader is to guide, monitor and lead the Customer Solutions Team ANZ, to achieve their goals and identified business outcomes and importantly to provide first class customer support and solutions to our customers and stakeholders for the companion animal parasiticides, vaccines, therapeutics and...

Lead a team of customer service representatives and, in addition to processing orders, manage the workflow to meet customer delivery requirements and business needs. - Manage workflow and delegate tasks to ensure individual and team productivity KPIs are achieved to meet customer delivery requirements and business needs. - Monitor order exceptions to ensure...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

**Job Description**: **About This Role** Reporting into the Head of Strategy and Operational Excellence, this newly created role will be responsible for driving the effectiveness of Biogen’s customer facing teams, both Commercial and Medical, through a combination of strategic customer planning, technology advancement, process improvement, and...