Customer Value Specialist

3 weeks ago

Bendigo, Australia Bupa Full time

**_A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people. Joining Bupa you can be sure we’ll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our customers. Because if our customers deserve outstanding care then so do you_**

**The heart of the role**

This is not a conventional retail store opportunity. You’ll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

Based in our Bendigo store and working towards customer growth activities you will be responsible for:

- Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making.
- Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.

Taking a ‘customer first’ approach, you will also:

- Assist our existing Bupa members in their day to day transactions
- Ensure the customers understand the full value of their health insurance product
- Provide solutions to any identified concerns or needs
- Educate members on all the benefits they can access

**_ This is a full time permanent position, working 38 hours per week, including some Saturdays on a rotating roster._**

**What you’ll enjoy**

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures.

Our health is the most important thing we have and at Bupa, caring is at the centre of everything we do - helping people live longer, healthier, happier lives and making a better world. We also know that to care for our customers, we must first care for our people.

That is why Bupa has launched
**_Viva Healthier and Happier_** - our new and comprehensive global health and wellbeing program for our employees. It includes all aspects of health - from mental and physical, to financial, social and environmental wellbeing.

Through the
**_Viva Healthier and Happier_** program,
_we’re providing health benefits for everyone who works at Bupa, no matter their role_. We want to support our people to be the healthiest and happiest versions of themselves.

**Training and connecting**

We believe in giving you room to grow. At Bupa, you get the best of both worlds - support when you need it and plenty of space for personal development.

Dedicated Store Managers will support you to excel in your role. You’ll have access to classroom training, e-Learning and on-the-floor product knowledge training, as well as to our state-of-the-art knowledge base, "Know-It".

**Just so you know**

When you join our retail team, your first 4-6 weeks are dedicated to full time training (business hours).

Everyone who makes it through to offer will be required to complete a background check which includes a police check- Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply._

  • Learning Specialist

    5 days ago

    Bendigo, Australia Schools (Government) Full time

    Location: North West Region | Bendigo Job type: Full time / From 01/01/2024 - 31/12/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1362837 **Selection Criteria**: **SC1 **Demonstrated expert knowledge of the relevant curriculum. Demonstrated ability to model exemplary teaching...

  • Technology Application Specialist

    1 month ago

    Bendigo, Australia William Adams Full time

    William Adams is seeking a **Technology Application Specialist - Regional.** We are focused on delivering market leading technical support and training for Caterpillar Technology products whilst providing and preserving Safety, Sustainability and Productivity for our customers. **ABOUT THE ROLE** Reporting to our Technology and Innovation Manager, you will...

  • Learning Specialist

    5 days ago

    Bendigo, Australia Schools (Government) Full time

    Location: North West Region | Bendigo Job type: Full time / From 01/01/2024 - 31/12/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1362926 **Selection Criteria**: **SC1** Demonstrated expert knowledge of the relevant curriculum. Demonstrated ability to model exemplary teaching...

  • Learning Specialist

    5 days ago

    Bendigo, Australia Schools (Government) Full time

    Location: North West Region | Bendigo Job type: Full time / From 01/01/2024 - 31/12/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1363057 **Selection Criteria**: **SC1** Demonstrated expert knowledge of the relevant curriculum. Demonstrated ability to model exemplary teaching...

  • Customer Care Officers

    7 days ago

    Bendigo, Australia DFP Recruitment Services Full time

    **Job description**: **About DFP** *** **About Southern Phones** Southern Phone Company is a regional success story, a business that is growing and looking for local talent to connect with our local customers. As one of the largest providers of fixed-line, mobile and Internet communications services in regional Australia, we are looking for passionate...

  • Application Support Specialist

    4 weeks ago

    Bendigo, Australia Bendigo Health Full time

    Location: North West Region | Bendigo Job type: Not provided Organisation: Bendigo Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 14002 We are seeking a proactive Application Support Specialist to join our team at Bendigo Health. We offer hybrid working arrangements, salary packaging and an additional bonus...

  • Specialist Practice Nurse

    1 month ago

    Bendigo, Australia Military Medical Personnel Full time

    Specialist Practice Nurse - Sandhurst Medical Centre - hours Ref : LS10168 Nursing Start Date :ASAP End Date :27 Jun 2024 Specialist Practice Nurse - Essential Requirements: •Must be Registered Nurse (Adult) Level 1 with Nursing and Midwifery Council (NMC) and hold a valid, in date Personal Identification Number (PIN) and not be...

  • Data Governance Systems Specialist

    4 weeks ago

    Bendigo, Australia Bendigo & Adelaide Bank Full time

    **About the role** We are transforming, modernising and simplifying and you can be part of that! To uplift our focus on data and analytics, the Group Data Office (GDO) was established in early 2022 to own the Group Data and Analytics Strategy and drive the Group level data capabilities, acting as an independent functional unit reporting into the Chief...

  • Customer Service and Education Officer

    5 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    About us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...

  • Customer Service and Education Officer

    5 days ago

    Bendigo, Australia Portable Long Service Authority Full time

    Location: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1742399 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...

  • Customer Service Officer Community Bank Heathcote

    4 weeks ago

    Bendigo, Australia Bendigo & Adelaide Bank Full time

    **Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...

  • Customer Sales

    4 weeks ago

    Bendigo, Australia GPC Asia Pacific Full time

    **It Starts With the Partsand YOU!** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are...

  • Customer Support Officer Bendigo Head Office

    7 days ago

    Bendigo, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About Us Bendigo Bank is the bank you can be proud to work at. We have a collective purpose to feed into prosperity, not off it. We were born out of community, for community, and remain the only bank headquartered outside of a capital city. As part of the larger Bendigo and Adelaide Bank Group of over 7,000...

  • Customer Service Officer Community Bank Nagambie Vic

    4 weeks ago

    Bendigo, Australia Bendigo & Adelaide Bank Full time

    **Do more, dream more, become more. Welcome to Bendigo.** **About us** We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our...

  • Mechanical Reliability Specialist

    1 month ago

    Bendigo, Australia Engineering Networks Pty Ltd Full time

    Live in a rural NSW location only 3.5 hours from Melbourne - Competitive remuneration package with relocation assistance - Work for a values-driven organization in a collaborative, hands-on environment Engineering Networks is thrilled to be partnering with Murray Irrigation Limited in the search for their new Mechanical Reliability Engineer. Murray...

  • Parts Interpreter

    4 weeks ago

    Bendigo, Australia William Adams Full time

    We have an exciting opportunity for an experienced **Parts Interpreter** to join our small, dedicated team in **Bendigo**. **ABOUT THE ROLE** Your number one responsibility will be providing excellent service to our customers, ensuring they receive accurate and timely information regarding their parts requirements. This is a full time, permanent position...

  • Client Success Specialist

    4 weeks ago

    Bendigo, Australia Fixus Technologies Full time

    **_Location_**: Bendigo - Victoria, **Mode**: Hybrid We are looking for a dynamic outgoing individual that loves interacting with people and contributing to a team. This role’s core focus will be to provide support to clients in their everyday use of our health information management software products and help create documentation and other training...

  • IT Technician

    2 days ago

    Bendigo, Australia Teknik Consulting Full time

    Are you a tech enthusiast with a passion for helping others harness the power of Information and Communication Technology (ICT)? Teknik Consulting, a leading provider of IT support services to public schools across Victoria, is seeking **expressions of interest** for the position of Technical Support Specialist for multiple of schools between Bendigo and...

  • Parole and Specialist Case Manager

    4 weeks ago

    Bendigo, Australia Corrections Victoria Full time

    Ongoing, full time opportunity based in Bendigo - Support community safety by proactively motivating and engaging prisoners on parole - Salary range $90,067 - $102,192 per annum plus superannuation About us CCS plays a vital role in contributing to the safety of the community by: - Engaging offenders to build responsibility, and - Connecting offenders to...

  • Trade Counter Sales/warehouse Operator

    1 month ago

    Bendigo, Australia CSR Full time

    Are you looking for an exciting career opportunity in the building industry? Join our friendly team as a Trade Warehouse Operator, Counter Sales at the Gyprock Trade Centre in Bendigo, Victoria. We're seeking someone with retail or customer service experience, and we'll provide training on our Trade Centres' products to help you grow. CSR is the name behind...