Facilities Manager

3 months ago

Beaumont Hills, Australia Woolworths 360 Full time

Sydney based role
- Strong Retail, Facilities Management or Large Multi Site Operations experience essentialCompetitive Salary Package including Tool of Trade Car

**Welcome to Woolworths 360**

We’re the national team of 3,500 bright minds designing, developing and innovating the retail stores of the future across construction, operations, sustainability, data, refrigeration, and everything in between. United by a passion for bringing fresh food and great experiences to our customers every day, our ‘Best in, Better out’ mentality guides our decisions and puts customers at the heart of all we do. Every day we’re reimagining and reinventing our stores, innovating new fulfilment processes, and developing simpler, smarter and more sustainable solutions to future proof our network and fight for a healthier planet.

**What you’ll do
**The role of the Workplace Experience Facilities Manager is to coordinate the delivery of the Workplace Experience program nationally and to support Senior Facilities Managers with the day-to-day operational delivery of the workplace/soft services programs in key sites (Norwest & Surrey Hills).

This is a pivotal role within as part of our Workplace Experience team in helping coordinate the smooth running of our workplace support offices and to support the management of the workplace in understanding how our space is operating and identifying opportunities to streamline where aligned with the workplace standardisation strategy.
This role will responsible for supporting both internal and external stakeholder engagement, using all resources available to them to drive a culture of customer focussed service delivery and continuous improvement. You will be responsible for delivering continuous improvement and innovation in line with the Workplace Support improvement projects and programmes and play an important leadership role in the delivery of customer centric facilities and workplace management services.

This role will include the below requirements:

- Develop and implement customer focussed mindset and assist with the standardisation program of services across all support office locations
- You are curious and foster an environment that puts the Customer 1st and actively use stakeholder feedback that helps us achieve our goal of being Proactive, Responsive and Efficient
- Undertake evaluation and assessment of workplace utilisation tools to provide insights and establish reporting cadences across our stakeholder groups
- Establish community management groups across all national workplace support locations, review feedback through our voice of customer data in a rhythm of continual improvement and experience for our team membersYou bring a little good to everyone, every day

**What you’ll bring
- A minimum of 3 years experience in a similar role or in Retail, Supermarket or FMCG experience is desirable
- Able to navigate complex work environments and teams to deliver outcomes
- Previous stakeholder management experience and ability to establish and maintain strong relationships
- Experience working in a matrix structure.and leading change and business initiatives
- Experience working under pressure to set deadlines without compromise to quality or serviceKnowledge of the retail value chain (incl all components such as IT, process, commercial etc) and how this translates to the store and customer

**What you’ll experience
Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

- A progressive and flexible ‘work from anywhere’ policy that gives you control over your work, life and wellbeing
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
- An attractive remuneration - $95,000 - $105,000A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app
- **Everyone belongs at Woolworths Group
**Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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