Sales Support Administrator

3 weeks ago


Adelaide CBD, Australia Felix Transport Full time

**Job title: Sales Support**

The primary objective for the Sales Support role is to:
Grow active traders, increase revenue & continue to capture market share in Courier, taxi truck & permanent distribution services collaborating and working in conjunction with the ‘on road’ Sales staff.

**Reporting to**: Chief Executive Officer (primary) / Account Manager (secondary)

**Employment Type**: Full time

**Location**:Work at home

**OVERALL PURPOSE OF THE JOB**

Management of the internal Sales and Marketing systems and process with the overall objective to generate quality qualified new business appointments to our target market, manage administrative tasks to satisfy existing & new customer base expectations. Develop and maintain a marketing plan to enhance the company’s perception.

**Key responsibilities & duties**
- Outbound phone call prospecting to generate appointments to qualified transport users
- Meet / exceed minimum KPI expectation for qualified new business appointment for On road sales staff
- Management Hubspot CRM
- Research and upload new business lead opportunities
- Preparation and submission of Sales proposals working in conjunction with on road sales staff
- Administrative tasks related to account creation and on-going account management
- Day to Day internal account management of existing customer base (sales and operations)
- Assist operations where required

**Academic or trade qualifications**
- No specific qualifications required

**Work experience and skills**
- Minimum 2 years within customer service or similar role
- Prior knowledge and/or experience within the transport and logistics industry is highly desired
- Strong organizational skills with the ability to work autonomously
- Solid written and verbal communication skills
- Professional phone manner and time management
- Meticulous attention to detail, accountability and focus

**Declaration**

By signing below, I acknowledge that this document forms part of my employment contract and I accept the responsibilities detailed in this position description.

Manager Signed:

- Employee Signed:

Print Name:

- . Print Name:

- Date:

- Date:

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Adelaide CBD SA: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (required)

Expected Start Date: 08/05/2023


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