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Presales Consultant

2 months ago

Sydney, Australia SITA Switzerland Sarl Full time

Overview:
**About the job**:
As a **Presales Consultant**, you will support the technology planning strategy direction and design choices within solutions used to meet the business requirements of SITA customers.

Reporting to the Airport Solution Engineer team manager, you will be a part of the customer solutions team.

Please note that the Job title on SITA contract for this role will be Solution Engineer, Manager, as aligned with our internal career framework.

**What You Will Do**
- Provide the technical qualification and own the technical parts of proposals submitted to customers through knowledge of current new or evolving technologies and SITA solution portfolios.
- Design / coordinate development of standard and complex solutions which may involve multiple parties both internally and externally including the selection of 3rd party vendor to meet customer requirements.
- Promote SITA by furnishing customers with comprehensive up-to-date information on current products product enhancements and new solutions through customer meetings and workshops. Facilitate designs to be efficiently implemented Right the First Time (RFT) and supported operationally.
- Collaborate with colleagues to gain and share ideas and opportunities.
- Lead mentor and coach staff and organize technical training and certification on the products and technologies supporting the ATI.
- Support account team or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice.
- Participate in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term.

**Who You Are**
- Degree or equivalent experience in Engineering or Computer Technologies
- 15+ years of experience of experience in Information Technology Industry.
- 8+ years of experience in technical Pre-Sales or consulting (business and technical) role.
- 5+ years of experience in Airport Transport Industry technology.
- Intimate with Airport solutions is essential.
- Experience in software development and integration services is great plus.
- Good knowledge on accounting and financials is great plus.
- Strong communication skills with good customer engagement experiences.
- Great team player that can work with diversified cross-functional teams that are located cross different time zones.
- Great passion in supporting deal-closing.
- Proven track record in producing, communicating, and documenting successful customer solutions.

**What We Offer**

SITA’s workplace is all about diversity many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things smarter, quicker, easier, for us and our customers and for their customers too.

And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.

**Welcome to SITA**

We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?

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