Admissions Coordinator

Part-time Opportunity
- $65,000 + Super
- Commencing Date June 2023

Here at BlueCross, we are the largest, and leading provider of aged care in Victoria. We pride ourselves on the exceptional services we deliver to our clients within the community as well as the clients that reside within our 31 aged care Residences. We are passionate about our clients and we love what we do

**We are looking for the “right attitude”**.

Hang on a minute

You’re probably thinking “Aged Care? Not for me ”

**But instead of ‘Aged Care’, think**:

- Working in a great team, where you are supported to succeed?
- Doing something that is truly meaningful that I feel good about?
- Experience in administration, reception, contact-centre or reservations is advantageous?
- Good base pay of $65,000 + monthly incentive + Super (Pro rata)?
- I don’t need any experience in the Health or Care industries?
- Genuine options for career development and growth?
- Flexible working from the office and from home arrangements? (After initial training period).
- Stylish Burnley/Richmond office with parking, close to public transport, freeways and bike paths, end-of-trip facilities, on-site café’s and huge private outdoor terrace?
- Discounts on my groceries, hotels, flights, shopping and entertainment?

Hopefully you’re now starting to think a little different about Aged Care, so let me explain a little more about this role.
**This isn’t your traditional hands-on caring role, this is a Customer Service Role, this is a problem-solving role, this is also a role where you are helping clients over the phone and making a difference**

At BlueCross, we offer a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. Put simply it’s our job to care and we do that not just for our clients, but for our team members too.

This role primarily provides a centralised Respite Care Admission Service across our 32 BlueCross residences. This ensures an end-to-end Admission process that is easy-to-access, timely and provides a first-rate customer experience to our clientele. The centralised team also provide guidance and support to clientele when starting the Aged Care journey.

**We are looking for someone who has**:

- A warm and engaging personality to quickly build rapport with our clients.
- Intermediate to advanced proficiency with Microsoft 365 Applications including Outlook, Teams, Excel, OneDrive, etc. If you’ve used a CRM before (SalesForce, Dynamics etc.) - even better
- Strong organisational skills, can multitask, manage conflicting priorities and problem solve in a fast-paced setting.
- Process driven with high attention to detail.
- Ability to work autonomously when required.
- Desire to work effectively within a close-knit team.
- Willingness to learn and be trained in the Aged Care sector and its administrative requirements.

The available position is a
**Part-time 12-month Parental Leave role (2 days per week, Monday & Tuesday - 9am to 5pm)**

**What you will get from working here at BlueCross**:

- A range of career development pathways with career progression encouraged and supported
- A supportive and collaborative team culture
- Access to BlueCross’ Employee Assistance Program for you and your family

We value our culture and share a passion and drive to make a real difference in the lives of our residents and clients. We take great pride in recruiting people who share this passion - after all, it’s our people that put the magic into aged care and enrich lives. We pride ourselves on providing a workplace for all our team members that is free of discrimination.

All people employed at BlueCross are required to undergo pre-employment screening that includes a current NDIS worker screening check, current Flu vaccination as well as your COVID vaccination and booster.