Patient Services Officer
3 weeks ago
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Your life’s best work
We are seeking a passionate and experienced permanent, part-time Medical Receptionist/ Administrator to join our dynamic team at Casey. We ask you to provide high quality, accurate and efficient reception and administration services to the business that meet professional and company standards. Ensuring an absolute commitment to the delivery of professional, caring and friendly services to patients, referrers and visitors.
More specifically, you will:
- Act as the first point of contact and greeting patients on arrival.- Make and manage patient appointments for numerous Specialists- Collect patient information, maintaining patient privacy and accurate data entry- Complete oncology related administration including document scanning- Manage a large volume of patient telephone enquiries- Bill and receipting of accounts to patients, Medicare and DVA- Liaise with Specialists, Nurses, and peers- Complete tasks as allocated by the Senior Patient Services Officer or Centre Leader
Benefits of joining our team:
- Modern facility and team focused Culture- Great work/life balance - Monday - Friday shifts- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount- Internal career development opportunities globally- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.- Learn and grow with our award-winning development programs- Free access to thousands of LinkedIn training courses- Range of benefits such as 12 weeks paid parental leave.- Supportive environment with encouragement and challenge to live your highest potential both professionally and personally.- To be part of the exciting journey in healthcare and make a difference in our patients’ clinical and emotional needs
We're interested in hearing from people who have:
- Minimum of one to two years’ experience in healthcare- Exceptional phone manner, excellent time management skills and the ability to multitask- Ability to work autonomously and complete work within tight time frames- Superior customer service and exceptional communication skills with the ability to work as an effective team member with flexibility to respond to fluctuating work flows- Positive, enthusiastic and a genuine love of working in a fast-paced environment whilst maintaining a high level of quality and professionalism-
- Proficient computer skills- Flexibility to cover shifts across sites- Healthcare experience preferred
About GenesisCare
We are the largest private Oncology provider in the world, employing over 6000+ highly trained healthcare professionals and support staff across the United States, Australia, Spain and the United Kingdom, designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 1 million patients annually.
People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to make a difference, join us at GenesisCare.
Covid 19 Vaccination Requirement
In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence of vaccination and comply with the requirements of the Public Health Order prior to appointment.
GenesisCare is an Equal Opportunity Employer.
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