IT Performance Manager

2 months ago

Sydney, Australia Co Talent IT Recruitment Pty Ltd Full time

Comprehensive health and wellness benefits
- Competitive compensation package
- Collaborative team environment focused on delivering results

**About the Company**:
Our company is a
**leading global player in the global investment banking industry.** They hold their own banking licence and have significant market shares in financial markets across the globe, holding top spots on numerous exchanges in every region.

**Job Features and Benefits**:

- Join a **dynamic and ambitious team that strives to provide the best integrated service package for our professional business clients.**:

- Work for a reliable partner with efficient operations and a sound risk framework.
- **Make an impac**t on our mission to make clients globally competitive.

**The Crew**:
Our team culture i
**s collaborative, diverse, and inclusive.** We believe in working together to achieve our goals and delivering results
**. We value open communication and respect for each other's ideas and opinions.**

**The Gig**:
As the
**IT Performance Manager**, you will be responsible for
**measuring, reporting, and analysing the performance and control level of our IT services**, in line with the
**agreed service levels and within the internal and external boundaries.**

You will
**advise on structural improvements to enhance maturity and performance and support IT managers and employees** with the implementation of the improvements advised.
**Day-to-day focuses include ITIL-based service management processes such as incident, problem, and change management.**

**About You**:
You have proven
**experience in IT performance management and knowledge of business processes and the IT Software Development Life Cycle (SDLC).** You have knowledge of external regulations and internal policies related to IT controls and conformance to IT processes.
**You are an excellent communicator with strong analytical and problem-solving skills.**

If this sounds like you please send your

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