Customer Service Advisor
2 days ago
Join our strong team of bankers at our Glen Waverley branch
- Mandarin/Cantonese speaking abilities preferred
- Full-time role
**How will I help?**
We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of a Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- As a Customer Service Advisor, your role will entail: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future
**What’s in it for me?**
In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.
In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.
Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more
**What’s it like to work there?**
We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.
-
Customer Service Advisor
7 months ago
Glen Waverley, Australia Bank of Melbourne Full time**Join a diverse and growing team at Bank of Melbourne Glen Waverley**: - **Permanent Full Time role (38 hours per week)**: - **Shape and develop your career **How will I help?** You’ll be the face of Bank of Melbourne - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...
-
Full Time Sales Advisor
7 months ago
Glen Waverley, Australia H&M Full timeCompany Description - Make your mark within a leading global fashion company. - H&M is a place where you can express your full self & feel like you truly belong. - Fun, collaborative and inclusive team environment. At H&M, we welcome you to be yourself and challenge you to grow and make a difference. You’ll take on new responsibilities from day one, learn...
-
Part Time Sales Advisor
6 days ago
Glen Waverley, Australia H&M Full timeCompany Description As a Sales Advisor, you’ll master the basics of running a store, join a talented team of new friends - and most importantly - learn how to make our customers feel welcome, happy, and inspired. Key points before applying: - We are looking for Part time Sales Advisors. - Part Time role will be a minimum of 30 hours per week with the...
-
Medical Admissions Advisor
4 months ago
Glen Waverley, Australia Contour MedPrep Full timeWe are thrilled to offer the exciting opportunity for a **professional, passionate and enthusiastic medical student** to join our newly expanding admissions team as a **Medical Admissions Advisor** at Contour MedPrep! At Contour, we pride ourselves in providing exceptional, well-rounded tutoring services that provide comprehensive learning for our students....
-
People Services Advisor
6 months ago
Mount Waverley, Australia TQSolutions Full timeAbout Us Bapcor Limited is Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions. Bapcor is an ASX 200 company w ith a market capitalisation of over $2bn and operates in a competitive environment succeeding on the basis of superior customer service, innovation and extensive product range. The Trade businesses...
-
Customer Service Officer
6 hours ago
Glen Waverley, Australia bestchance Full timePOSITION DESCRIPTION **Date **27 July 2021 **Position Title **Customer Service Officer **Reports to (position title) **Customer Service - Team Leader **Department **Customer Service Department ORGANISATIONAL CONTEXT **bestchance** Child Family Care is an independent, not-for-profit, community organisation with offices in Glen Waverley, Truganina and...
-
Customer Service Representative
2 days ago
Glen Waverley, Australia allnex Full timeAt allnex, you can go to work knowing you make a lasting impact on the world around you. Our work helps to protect and improve more than 1,000 products; from interior coatings for airplanes and scratch-resistant coatings for smartphones, to corrosion protection for cars, and even printing inks for glossy magazines. We are present in 4 regions, with more than...
-
Customer Service
6 months ago
Glen Waverley, Australia Cavalli Lounge Full timeServing and greeting customers Managing transactions Preparing drinks and maintaining bar General cleaning duties **Job Types**: Part-time, Casual **Salary**: $25.00 - $30.00 per hour Expected hours: 15 - 30 per week Schedule: - Evening shift Work Location: In person
-
Customer Service Officer
7 months ago
Glen Waverley, Australia bestchance Full time**What we offer**: - Paid parental leave for all staff - Competitive annual salary with generous salary packaging of up to $15,900 each FBT year - Access to Employee Wellbeing Program - On-going full-time role with an immediate start - Supportive, inclusive and approachable team - Located in Notting Hill/Glen Waverley **The Role**: bestchance Child Family...
-
Customer Service and Administration Assistant
7 months ago
Glen Waverley, Australia Aesthetics and Skin Institute Full time**Job description** We are seeking an enthusiastic and highly motivated Administration and Customer Service and Administration Assistant to join our team. Get ahead with professional development in a supportive team environment! **About the role** - We have an exciting opportunity as our Administration and Customer Service Assistant - This person would...
-
Administration and Customer Service Assistant
7 months ago
Glen Waverley, Australia Aesthetics and Skin Institute Full timeWe are seeking an enthusiastic and highly motivated Administration and Customer Service Assistant to join our team. Get ahead with professional development in a supportive team environment! **About the role** - We have an exciting opportunity as our Administration and Customer Service Assistant - This person would provide customer-orientated administrative...
-
Customer Service Team Member
2 months ago
Glen Waverley, Australia Glenny Kebabs Full time**About Us**: Glenny Kebabs is more than just a restaurant; it’s a community hub founded by local resident Asad Syed. Since our opening in 2016, we have become a beloved gathering place for students, families, and workers in Glen Waverley, providing a warm atmosphere where everyone can enjoy delicious food and great company. At Glenny Kebabs, we’re...
-
Retail Customer Service Assistant
7 months ago
Glen Waverley, Australia Oscar Wylee Full time**Benefits** - Supportive Team Environment - Vibrant Culture - Long Term Career Progression - 1 FREE pair of glasses every 6 months - Monthly Incentives **Join and grow with Oscar Wylee as an Optical Assistant!** At Oscar Wylee, we pride ourselves on our culture and people. The culture is vibrant, supportive & exciting! **Oscar Wylee** Oscar Wylee is a...
-
Customer Service
4 days ago
Glen Waverley, Australia Global 360 Full timeGlen Waverley Location - Full-Time Opportunity - Career Growth Opportunities **The Role**: This role will involve working a 38-hour week from 8.30am to 5pm, Monday to Friday. The overall objective of the Customer Service Officer is to provide a high level of quality service to the external and internal customer and to ensure that company policies are...
-
Energy Advisor
7 months ago
Glen Waverley, Australia RENEWABLE ENERGY UPGRADES Full timeDealing with SME's, businesses, corporations and commercial clients - Offering clients a no cost / free solution to save 30%-50% on their energy costs for hot water a refrigeration - Representing the suite of Hot Water Heat Pumps & Refrigeration - Mainly liaising with clients on call and appointments - Generating new customer sales and orders - Customers...
-
Casual Beauty Advisor- The Glen
7 months ago
Glen Waverley, Australia The Body Shop International Limited Full time**The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about...
-
Service Receptionist
7 months ago
Glen Waverley, Australia Eagers Automotive Full timeFriendly and supportive team environment! - Permanent full-time position | Attractive salary and employee benefits! - Training, development and career opportunities! **Waverley Motor Group** is currently seeking a positive, well-presented and customer-focused **Service Receptionist **with excellent communication skills to join our team at our multiple...
-
Department Manager
1 week ago
Glen Waverley, Australia H&M Full timeCompany Description - Make your mark within a leading global fashion company - H&M is a place where you can express your full self & feel like you truly belong - Fun collaborative and inclusive team environment At H&M, we welcome you to be yourself and challenge you to grow and make a difference. Help us reimagine the future of an entire industry, making...
-
Client Service Officer
7 months ago
Glen Waverley, Australia Demant Full time**Who is Audika** - Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika...
-
Customer Service Equipment Driver
7 months ago
Waverley, Australia Kennards Hire Full time**Customer Service Equipment Driver - Permanent** **Waverley** - ** Largest family-owned equipment hire company in ANZ + great employee benefits**: - ** We’re all about great culture - we care about our team mates like family**: - ** On going training & career development opportunities - build your career with us - experience not required**: - **...