Therapeutic Support Manager

3 weeks ago

Hunter Valley, Australia Lifestyle Solutions Full time

**Therapeutic Support Manager**:

- **Located in Hunter/Newcastle**:

- **Full-time Permanent position**

We are looking for a superstar Therapeutic Youth Support Manager to join the team and manage our service at our Newcastle/Hunter Services.

As the Therapeutic Youth Support Manager, you will enable our Children and Young People to improve their quality of life, and participation in the community and ensure service delivery is person-centered and is based on a framework of strengths-based intervention and support. This will be achieved by providing excellent support, supervision, and management of our team of Therapeutic Support Workers.

**_ Keep Calm and Be Happy_** - What are the benefits?**
- Hourly rate based on SCHADS 5.1
- Salary packaging options included up to $16K p/a salary sacrifice, Meal, and Entertainment card (up to $2,300 p/a), novated lease
- Ongoing training and career development opportunities
- Crisis and incident support from the national 24/7 Incident Response team

**_Own It_** - How we get the job done**

The Therapeutic Youth Support Manager will:

- Providing support, supervision, and guidance to the team of Youth Support Workers
- Managing and maintaining rosters and appropriate staffing levels
- Day-to-day management of the services; creating a home-like environment for the Children and Young People who live there
- Coordinating and monitoring the implementation of case plans and leaving care plans for the Children and Young People in consultation with Case Managers
- Coordinating the completion of life story work by the Therapeutic Youth Workers in consultation with Case Managers
- Manage complaints and respond immediately to allegations or concerns raised in consultation with Service Specialist (Senior Manager)

**_Make It Matter_** - What you will bring to make a difference in other's lives**

Essential Requirements:

- Relevant management experience of Children and Young People in Out of Home Care who have complex care needs due to trauma-based backgrounds and behaviors
- Experience managing staff who regularly face crisis situations in the course of their work
- Knowledge and demonstrated experience in working within the relevant legislation, OOHC Standards, policies, and procedures
- Excellent oral and written communication and demonstrated administration skills and computer literacy
- Ability to work collaboratively as a member of multidisciplinary teams and in partnership with other services, and to receive feedback and guidance
- Current driver’s license
- Working with Children Check
- Vaccination against covid-19

**_Respect_** - Who we are and why we do it**

We’re people who care. Lifestyle Solutions provides services to people with disability, young people, and children in Out of Home Care, their families, and communities. Our customers receive services designed to meet their everyday needs and support them to achieve their goals. Our national workforce is committed to providing service that is reliable, responsive, flexible, friendly, empathetic, and caring.

We believe everyone is equal.

We stand for everyone in society having equal opportunity and equal respect. We do this by providing our customers access to quality services and dedicated people who make a real difference in their lives. We believe this is everyone's fundamental right. You can learn more about us here.

**Join Us - Next steps**
- Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment._

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