Systems Advisor

6 months ago

Brisbane, Australia Rio Tinto Full time

**HR Advisor - Systems**
- Tremendous opportunity to join a global organisation at the forefront of mining
- Excellent work environment where people are valued and respected
- Great work life balance and attractive benefits
- Be part of a group that is health and safety focused and values inclusion
- This is a 12-month secondment or fixed term position based in Brisbane or Perth, Australia

**About the role**

Finding better ways to provide the materials the world needs.

We are looking for a HR Systems Advisor will be responsible for evolving and supporting the digital knowledge management for all HR policies, transactions, support, and related information on a global scale. This is a great opportunity for a proven HR professional with a passion for internal systems and the end user experience.

We are an open, connected global team that includes some of the industry’s best and brightest minds. We offer competitive, performance-focused remuneration and a wide range of benefits to reward your contribution. With a global reach, the opportunities to develop and grow your career are broad and exciting.

Reporting to the Product Owner, Reward HR Systems and working in a collaborative community within our People Experience function, you will be:

- Manage and optimise the myRioTinto HR knowledge management system to ensure effective and user-friendly operation, continuous improvement and compliance
- Collaborate with HR experts and stakeholders to transform business requirements into a simple design for presenting accurate HR policies, procedures, and information
- Secure and make content accessible within myRioTinto to the appropriate user roles
- Review, approve, and publish HR knowledge articles promptly, maintaining a reliable repository of information
- Provide training and level 2 & 3 support for RTTMS tickets to enable efficient utilisation of myRioTinto by HR teams, managers, and employees.
- Monitor and analyse knowledge management key metrics, conduct audits for accuracy and compliance, and proactively recommend improvements
- Participating in the analysis, planning and migration to Workday and ServiceNow knowledge management activities
- Maintain and facilitate the operational relationship with the myRiotinto portal vendor, in particular escalations, case management, statements of work, future upgrades, quarterly product releases and service performance

**What you’ll bring**
- Partnering and collaborative approach to work, with the ability to work effectively across teams and diverse stakeholders
- Clear communication skills, both written and verbal, with the ability to translate complex HR information into clear and concise content recommendations
- Excellent attention to detail and commitment to data accuracy and integrity
- A continuous improvement mindset, with a focus on optimising and enhancing user experience
- Customer-centric approach with a deep understanding of user needs to design intuitive and engaging user experiences with a principle of simplicity

**Desirable (not mandatory)**:

- Experience in knowledge management, preferably with experience working with HR knowledge specifically
- Experience in working with cloud-based knowledge management technologies (e.g Willis Towers Watson Embark, Microsoft SharePoint, ServiceNow, Workday, etc.)
- Experience with knowledge architecture and security permissions
- Experience with HTML, CSS, PHP; mySQL; Javascript

**What we offer**
- Be recognised for your contribution, your thinking and your hard work, and go home knowing you have helped the world progress.
- A work environment where health and safety is always the number one priority
- A competitive base salary reflective of your skills and experience with annual incentive program
- Comprehensive medical benefits including subsidized private health insurance for employees and immediate family
- Attractive share ownership plan
- Company provided insurance cover
- Extensive salary sacrifice & salary packaging options
- Career development & education assistance to further your technical or leadership goals.
- Ongoing access to family-friendly health and medical wellbeing support
- Exclusive employee discounts (banking, accommodation, cars, retail and more)
- Flexible working arrangements.

**About Rio Tinto**

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for over 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs - striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve p

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