Logistics Specialist

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:

It’s not just about your careeror your job title it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

WHAT WILL YOU DO?
- Work collectively with the service team to strategically plan and organise local and intrastate service jobs for the Service Technicians.
- Establish strong rapport with customers, suppliers and managers to provide advice on the best approaches, methods and timings for scheduled work.
- Assist with the training and mentoring of staff by providing regular and ongoing feedback with a motivated, positive attitude. (time sheets, job docs etc)
- Closely monitor field service reports, expenses associated with field work and invoices.
- Service ticket invoicing, accuracy and parts usage
- Maintain PM Schedule
- Compile customer quotes, process purchase orders for spares fulfillment
- Manage RMA process for customer repairs

WHO ARE WE LOOKING FOR?
- Outstanding customer service skills, a positive and can-do attitude with strong accuracy and attention to detail in completing and following through on all service and reporting requirements.
- Must be comfortable dealing with, and experienced in, technical service coordination and successfully liaising with tradespeople.
- Experience using CRM and Field Service Management business systems is highly desirable.
- Possess a strong work ethic, be a strong team player and have a commitment to both individual and team goal achievements.
- Strong level of interpersonal communication skills [written and verbal]; combined with excellent time management and coordinating skills and the ability to adapt to changing circumstances.
- Possess high level skills in Microsoft Word, Excel and Outlook.

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.