Senior Service Operations Manager

2 days ago


Belrose, New South Wales, Australia Uniting Full time
About Uniting

Uniting is one of Australia's largest and most trusted community service providers. We believe in taking real steps to make the world a better place and we work to inspire people, enliven communities, and confront injustice.

We celebrate and always welcome people just as they are.

Salary Package

We offer competitive pay with a salary range of AU$80,000 - AU$110,000 per annum, depending on experience.

Job Description

This role involves leading and coordinating service strategies in functional areas that include:

  • Effectively managing client services that meet the unique needs of each individual in an environment where care requirements can change rapidly.
  • Facilitating the development of your team, driving improvement in performance to promote the continued viability and growth of the service.
  • Staying up-to-date with changes occurring within the sector and your community, incorporating these into the business plan for your service.
  • Working towards the continuous improvement of our service to ensure it meets Aged Care Accreditation Standards.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Prior experience in aged or community care or extensive experience in Social Services, Management or Human Services with a similar role.
  • A strong networker able to develop partnerships with external stakeholders.
  • Solid financial management skills with a track record of delivering operational strategies.
  • The ability to navigate and nurture teams through ambiguity and change.
  • A good understanding of Work Health and Safety principles and risk management practices.
  • An extensive knowledge of AN-NACC with a current registration with AHPRA.
Benefits

We offer great benefits, including:

  • Competitive salary package.
  • Flexibility and autonomy to manage your work effectively.
  • Opportunities for professional development and growth.
  • A supportive and inclusive work environment.
Creating a Better Future for You

At Uniting, we believe in supporting our team members to grow and develop to be their best. We offer flexible working arrangements, learning opportunities, and a commitment to diversity and inclusion.



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