See more Collapse

Consumer Information Consultant

2 months ago

South Brisbane, Australia Parmalat Australia Ltd Full time

Perm Full Time position with competitive salary & growth opportunities
- Flexible work arrangements available 3 days in the office 2 days from home
- Global company with a strong focus on Quality and Sustainability

**We are Lactalis Australia**

Here at Lactalis, we are true to our purpose: we are a family business offering healthy and delicious dairy products that bring people together. And, we just happen to be the worldwide leader in what we do.

At the heart of our Australian business we have over 2,200 passionate employees, working closely with our farmers, customers and consumers to produce the finest dairy products in the country. Pillar brands such as Paul’s, OAK, Ice Break, Tamar Valley Dairy, Vaalia, Jalna and President provide Lactalis Australia with a deep national footprint for growth and prosperity.

**About this Opportunity**

We have an exciting opportunity for an exceptional ‘people person’ to join our customer-centric team where you will be responsible for listening and understanding our consumers requirements. You thrive on being the person at the end of the phone who can jump in and help when and where needed

Your love for this role would include but not limited to:

- You’re a problem solver and a customer-centric thinker and you have sound discovery skills to investigate customer pain points.
- Handling and recording all consumer enquiries and complaints relating to product faults, nutrition, marketing, sales and general product and company information.
- Providing feedback to consumer and internal partners to enhance the process of continuous improvement.
- Be an advocate for our brands.

To thrive and be successful you will have a great customer service focus within a similar role, along with strong verbal and written communication skills. You will have an understanding in the handling of consumer complaints to ensure a high level of consumer experience where your professional interpersonal and listening skills will shine. Coupled with this, problem solving and negotiation skills will be your forte and thinking outside the square will come easy

This role is suited to those who have a brilliant aptitude for dealing with people You will need to deal with complaints and enquiries on an ongoing basis - so resilience is key.

If you have the energy, are curious, proactive and driven to take things to the next level this might just be for you.

**No Recruitment Agencies - We have this one covered

We have other current jobs related to this field that you can find below

  • Consumer Liaison Consultant

    1 week ago

    Brisbane, Australia Queensland Health Full time

    **About the Role**: As the Consumer Liaison Consultant, you will provide a clinical lens on consumer feedback, with an aim to ensure responses are clinically relevant to the feedback received from consumers. You will liaise with the clinical teams to clarify clinical information and to formulate a response that meets health literacy requirements. This...

  • Consumer Liaison Consultant

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    About the Role: As the Consumer Liaison Consultant, you will provide a clinical lens on consumer feedback, with an aim to ensure responses are clinically relevant to the feedback received from consumers. You will liaise with the clinical teams to clarify clinical information and to formulate a response that meets health literacy requirements. This position...

  • Consumer Operations Coordinator

    2 weeks ago

    Brisbane, Australia Wall Street Full time

    Career progression opportunities, learn from the best - Best seats in the house on gameday! - Work for a Club entering its most exciting phase of growth! **_About the Company_** The Brisbane Bullets are one of ten basketball clubs that form the National Basketball League (NBL) competition. Based in the sunshine state, the Bullets are Brisbane’s oldest...

  • Consumer Liaison Officer

    6 days ago

    Brisbane, Australia Queensland Health Full time

    About the role The Consumer Liaison Officer coordinates management of consumer feedback, including facilitating the timely resolution of consumer complaints in accordance with West Moreton Health procedures and best practice standards. The role is part of a team who offer an accessible, dedicated point of contact for consumers and staff, to achieve the most...

  • Consumer Liaison Officer

    5 days ago

    Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe Consumer Liaison Officer coordinates management of consumer feedback, including facilitating the timely resolution of consumer complaints in accordance with West Moreton Health procedures and best practice standards. The role is part of a team who offer an accessible, dedicated point of contact for consumers and staff, to achieve the most...

  • Consumer Insights

    2 weeks ago

    Brisbane, Australia Gybe Consulting Pty Ltd Full time

    Fast paced role project coordinating the delivery of new products into market! - Join a large marketing team in a mass market consumer industry. - Brisbane based head office with opportunities for future career development. **The Client** Our client is in the business of food, boasting a rich history not only in Australia but across the globe. Time and time...

  • Information Management Manager Consultant

    2 weeks ago

    Brisbane, Australia PRA Full time

    **$115-130k+super+bonus**: - **CBD location**: - **Work with a team of highly regarded consultants!** This is an opportunity for you to utilise your knowledge and expertise in Information Management, working from a project perspective with clients who need assistance with their Information Management strategies and competency! **In this role, you...

  • Consumer Operations Coordinator

    5 days ago

    Brisbane, Queensland, Australia Wall Street Full time

    Career progression opportunities, learn from the best Best seats in the house on gameday Work for a Club entering its most exciting phase of growth_About the Company_The Brisbane Bullets are one of ten basketball clubs that form the National Basketball League (NBL) competition. Based in the sunshine state, the Bullets are Brisbane's oldest professional...

  • Information Management Manager Consultant

    5 days ago

    Brisbane, Queensland, Australia PRA Full time

    $115-130k+super+bonus:- CBD location:- Work with a team of highly regarded consultantsThis is an opportunity for you to utilise your knowledge and expertise in Information Management, working from a project perspective with clients who need assistance with their Information Management strategies and competencyIn this role, you will: Work with clients to...

  • Consumer Marketing Program Director

    4 weeks ago

    Brisbane, Australia Six Degrees Executive Full time

    Tourism and Events Queensland (TEQ) is the statutory body of the Queensland Government and the State’s lead tourism marketing, destination and experience development and major events agency. TEQ’s vision is to inspire travellers to visit Queensland as their destination of choice through bold and globally recognised marketing and events that support...

  • Consumer Marketing Program Director

    3 weeks ago

    Brisbane, Australia Six Degrees Executive Full time

    Tourism and Events Queensland (TEQ) is the statutory body of the Queensland Government and the State’s lead tourism marketing, destination and experience development and major events agency. TEQ’s vision is to inspire travellers to visit Queensland as their destination of choice through bold and globally recognised marketing and events that support...

  • Consumer Marketing Program Director

    5 days ago

    Brisbane, Queensland, Australia Six Degrees Executive Full time

    Tourism and Events Queensland (TEQ) is the statutory body of the Queensland Government and the State's lead tourism marketing, destination and experience development and major events agency. TEQ's vision is to inspire travellers to visit Queensland as their destination of choice through bold and globally recognised marketing and events that support growing...

  • Policy Officer

    4 weeks ago

    Brisbane, Australia Information Commissioner Full time

    Significant reform is underway in Queensland. The Information Privacy and Other Legislative Amendments Act 2023 (IPOLA Act) amends the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act), to improve transparency and accountability of Queensland agencies and strengthen privacy protections available to individuals. The Policy...

  • Policy Officer

    6 hours ago

    Brisbane, Australia Information Commissioner Full time

    Significant reform is underway in Queensland. The Information Privacy and Other Legislative Amendments Act 2023 (IPOLA Act) amends the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act), to improve transparency and accountability of Queensland agencies and strengthen privacy protections available to individuals. The Policy...

  • Policy Officer

    5 days ago

    Brisbane, Queensland, Australia Information Commissioner Full time

    Significant reform is underway in Queensland. The Information Privacy and Other Legislative Amendments Act 2023 (IPOLA Act) amends the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act), to improve transparency and accountability of Queensland agencies and strengthen privacy protections available to individuals.The Policy...

  • In-home Sales Consultant

    4 weeks ago

    South Coast, Australia Dynamic Staffing Solutions Full time

    **In-Home Sales Consultant** - $54,011 + super + car + commission - OTE $70k - $100k! - No Cold Calling! guaranteed appointments booked in for you daily **About Us** This retail business based in Albany is looking for an In-Home Sales Consultant to provide a measure, quote and consultation on custom made window coverings. Join a big box national retailer...

  • In-home Sales Consultant

    3 weeks ago

    South Coast, Australia Dynamic Staffing Solutions Full time

    **In-Home Sales Consultant** - $54,011 + super + car + commission - OTE $70k - $100k! - No Cold Calling! guaranteed appointments booked in for you daily **About Us** This retail business based out of the Albany store is looking for an In-Home Sales Consultant to provide a measure, quote and consultation on custom made window coverings. Join a big box...

  • Lawyer - Farm and Rural Legal Service/consumer

    2 months ago

    Brisbane, Australia Legal Aid Full time

    Provide legal advice, task assistance and information on consumer law matters to clients throughout the state - Represent clients in consumer law matters, with an emphasis on credit and insurance law - Propose, negotiate, mediate and document appropriate terms of agreement of financial disputes between primary producers and lenders - Help primary producers...

  • Consumer Marketing Program Director

    5 days ago

    Brisbane, Queensland, Australia Tourism & Events Queensland Full time

    Management (Marketing & Communications)Government - State (Government & Defence) Tourism and Events Queensland (TEQ) is the statutory body of the Queensland Government and the State's lead tourism marketing, destination and experience development and major events agency.TEQ's vision is to inspire travellers to visit Queensland as their destination of choice...

  • Software Consultant

    1 week ago

    Brisbane, Australia RPMGlobal Holdings Limited Full time

    **About the Role** The role is full-time, based out of our Brisbane CBD location. Domestic and international travel is a requirement of this role. **Key Responsibilities** - Work as part of the global team on software implementation projects. - Ensure client requirements are adequately defined and recorded. - Verify the scope of work and deliver outcome on...