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Service Workshop

7 months ago

Dandenong, Australia Case Vic Full time

**Department/Brand** -** CASE VIC**:
**Location** **-** Dandenong/Truganina**:
**Reports to** **-** Aftersales Service Manager**:
**Role Purpose**:
**To diagnose and repair complex automotive issues and perform routine maintenance tasks on heavy Construction machinery.**:
**Major Accountabilities**:
**Primary and Secondary duties**:
**Technical**:

- Fault diagnosis and repair
- Keep up to date with technical information - available in Technical Service Bulletins and workshop manuals specifically in the areas of electrical and hydraulics
- Inform the Service Manager Internal/Service Manager External of any additional _work_ requirements
- Instruct Apprentices on the correct trade practices and ensure a wide range of learning is made available to them
- Ensuring that seat and floor protector covers are utilized when necessary
- Ensuring the machine is kept clean during and after repairs
- Ensuring that uniforms are maintained in a clean and tidy manner at all times
- Ensure that tools of trade and special tools are maintained and calibrated
- Maintain the company vehicle if supplied in a clean and tidy manner at all times, and the services at the required intervals are performed.
- Report on job cards clearly and concisely
- Report any quality related problems or customer feedback to the Service Manager so the appropriate course of action can be taken
- Maintaining a clean workplace and present a clean and professional image
- Contribute to workshop meetings
- Ensure correct tagging when dealing with warranty repairs
- Adhering to correct procedures when ordering spare parts
- Any adhoc requirements as directed by the business

**Safety**:

- Have regard to the health and safety of themselves and others in the workplace
- Utilizing the protective equipment provided
- Reporting conditions which appear to be unsafe or unhealthy
- Adhering the company procedures for securing a healthy and safe place of _work_
- Complying with fatigue management codes of practice
- Assisting in the investigation of any accident with the objective of introducing measures to prevent recurrence

**Minimum Qualifications, Skills, Experience and Language(s)**:
**Essential**:

- 3 years’ _work_ experience as a Heavy-Duty Diesel Mechanic

**Desirable**:

- 1 years’ experience working in the Construction industry
- Experience working on Construction equipment.

**Essential**:

- Certificate III in Automotive Construction (or equivalent)
- Driver’s license

**Desirable**:

- Forklift ticket
- Rigid Truck License

**Essential**:

- Ability to follow established procedures and practices and read/interpret OEM manuals
- Proficiency with electronic diagnostic equipment

**Preferred**:

- Diagnose and repair hydraulics and auto-electrics
- Basic computer skills

**Health, Safety & Environment (HSE)**:
**Health, Safety & Environment (HSE) Responsibilities**:
All persons at a place of _work_ have both a moral and legal obligation to ensure the safety and wellbeing of themselves and others.

HSE Responsibilities and expected behavior’s, for the leadership level stated _above_, shall be included in individual performance review processes.

**Health, Safety & Environment (HSE) Authority**:
All Case Vic employees have the responsibility, and authority, to stop any _work_ activity that they believe presents an imminent risk to their own or someone else’s safety.

An employee shall not be reprimanded for stopping a _work_ activity where a legitimate and imminent HSE risk exists.