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Legal Support Officer

4 months ago


Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

Job Function: Legal- Date Posted: 23 Aug 2023- Job Requisition ID: 1163- Newly created role
- Permanent full time, based in Burwood East
- Flexible work arrangements

**About ESTA**:
ESTA is the critical link between the Victorian community and the state’s emergency services agencies, partnering with those agencies to improve service delivery to the community. It provides Victoria’s 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. Its vision is to be a high-performing team trusted by the community and our partners to deliver the right emergency response. The team at ESTA are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.

**About the Role**:
The Legal Support Officer plays a vital role in supporting effective document management in ESTA’s Legal Services department.

You will use LawVu, a legal operations software platform to manage and track legal matters, streamline processes, and enhance collaboration with stakeholders.

The Legal Support Officer will work closely with the Legal Services Department and other stakeholders to ensure efficient and effective document management. You will also train and support members of the Legal Services Department on LawVu functionalities, ensuring a smooth transition and adoption of the platform.

**About You**:
The successful incumbent will hold strong organisational skills, attention to detail and proficiency in LawVu, or a demonstrated ability to quickly acquire proficiency in LawVu. Additionally, you will hold the following skills and attributes:

- Critical thinking and problem-solving skills through deep understanding or interpretation of existing guidelines
- Strong attention to detail with the ability to prepare high quality accurate and detailed documents, reports, and correspondence
- Strong interpersonal and communication skills with the ability to collaborate effectively with legal professionals and stakeholders
- Excellent written and verbal communication and presentation skills

**What We Can Offer You**:
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Vehicle salary packaging

**How to Apply**:
**Applications must be submitted by 11.59pm, Wednesday 6 September 2023.**

**Other Relevant Information**: