Relocation Officer, Homes Victoria

5 days ago

Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

THE ROLE

**Are you**:

- An experienced property professional who can quickly build rapport and trust.
- Able to deliver and report on a designated program of work within strict timelines?
- A team player with good communications skill and proven ability in maintaining collaborative relationships with key stakeholders?
- Flexible, adaptable; open to new ideas; show initiative; proactive and self-starting; seizes opportunities and acts upon them?

The Relocation Officer will coordinate and support the tenancy relocations activities within the Homes Victoria portfolio including tenancy relationship management, coordinating third parties involved in the relocation process, information sharing with key stakeholders and reporting on relocation activities.
The Relocation Officer will work collaboratively with internal and external stakeholders under the direction of the Relocation Team Leader to ensure a well-planned and communicated tenancy relocation program is delivered. The position requires excellent communication skills, an understanding of housing allocation, tenancy management, asset management and community need.
ACCOUNTABILITIES INCLUDE
*
- Provide initial and ongoing contact with renter throughout the relocation process including informing them of the process, key steps, timelines, and various support services in providing a quality service.
- Work closely with public housing renter at a particular redevelopment site (or sites) on their relocation and to provide them with timely and appropriate information about the project, assess their relocations options and support them with their move.
- Assist with maintaining evaluation tools to monitor the program's impact on renter and the wider community. This may include the preparation of reports, submissions, briefings, or correspondence as required.

Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY

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