Front Office Manager

5 months ago

Raymond Terrace, Australia DKP Recruitment Full time

Front Office Manager

Location: Newcastle/Maitland/Hunter Regional NSW AUSTRALIA

We are looking for a strong Front Office Manager to work in an upmarket boutique hotel. Our client is a highly established, leading Hotel Group in the Newcastle / Lake Macquarie / Hunter Valley Region.

Do you take pride in presentation and personal appearance? If so, we want to hear from you. Please move to the front of the line

This position will report directly to the General Manager, the Front Office Manager will lead the hotels day to day operations by turning every guest experience into an unforgettable one

Applicants must have prior experience as a Front Office Manager and their full Australian Drivers License.

Some duties include:

- Responsible for the day-to-day management of Rooms operations.
- Lead and manage the front desk team; rostering and forecasting, and driving sales into other areas of the hotel to maximum departmental profit.
- Knowledgeable with regard to current room rates and yield management strategies.
- Delegate and control departmental expense budgets pertaining to controlling costs and payroll expenses.
- Handle complaints so that it leaves customers satisfied and impressed without compromise.
- Participate in the operations of the Rooms Department to assist and drive service.
- Constantly motivate staff and be positive and passionate

If you are a Professional and personable, with excellent communication skills and a can-do attitude please get in touch with us as our client’s venue is truly a special hotel experience.

Front Office Manager will be required to hold or obtain a First Aid and Manager certificates. Outstanding communications and presentation skills both written and verbal are a must
- Position mentioned above is Full Time & Permanent
- Great Salary Package available on offer + Super

To express your interest, please kindly send your Updated Resume & Personalized Covering Letter to:
Armando Daniel

DKP Recruitment

Senior Hospitality Specialist

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00 - $85,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating roster
- Shift work
- Weekend availability

Ability to commute/relocate:

- Raymond Terrace, NSW 2324: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- OPERA: 1 year (preferred)

Licence/Certification:

- First Aid Certification (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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