Home Care Operations Manager

4 months ago

Newcastle, Australia 3D Recruit Full time

National home care and disability provider with excellent support
- Lead the services strategic direction - drive the growth of home care
- A clinical background is NOT required for this role

**Your next employer**:
This national home care and disability provider has 2000 clients, predominantly on home care packages, across Australia. They are focused on providing all clients with good quality care to improve their quality of life and remain safe and independent within their own homes. Believing everyone matters, they promote a culture of lifelong learning, where all staff are important contributors.

**The exciting opportunity**:

- Manage the operations and delivery of the organisation’s home care service in Newcastle
- Create the strategic direction; identify service gaps and develop offerings that are sustainable, innovative and in line with best practice
- Positively promote the organisation and their services to stakeholders and the community to develop new partnerships, increase client numbers and develop a reputation as a provider of choice
- Manage, inspire, guide, support and mentor an engaged team to deliver exceptional care and services
- Effectively oversee financial resources by preparing budgets and managing incomes and expenses accordingly
- Ensure the service complies with governing legislation by implementing continuous quality improvement initiatives

**What makes this great**:

- AHPRA registration is not required
- Lead the strategic direction of the service by driving growth
- Receive excellent support from a Clinical Manager and Accountant as well as a knowledgeable team in head office
- Be guided and supported by your dedicated 3D Recruit Career Consultant, assisting with CV creation, interview preparation and career advice
- $125k - $145k + super

**About you**:

- Experience as a Service Manager or Operations Manager within home care or residential aged care is essential
- Strong commercial acumen, excellent networking skills and a demonstrated ability building a strong brand presence and identifying and capitalising on opportunities for service growth
- Understanding of the legislative requirements governing aged care and proven track record meeting accreditation standards
- An engaging and supportive manager who cultivates an inspired team who prioritise client care
- Must be tenacious, resilient, dynamic, emotionally intelligent, passionate and energetic

**What next**:
If you would like to have a confidential discussion about other managerial opportunities in home care, please also call Lucy.

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