Warranty Technician

4 weeks ago

Homebush West, Australia RWB Marine Australia Pty Ltd Full time

The Warranty Technician at RWB marine is responsible for the following scope.

Receive and record all stock and warranty returns on a daily basis.

Conduct initial assessment to determine legitimate warranty claims and acceptable returns.

Liaise with customers over respective returns and claims to determine course of action.

To coordinate with warehouse for stock returns and stock replacement items.

Support inside and external sales staff on claim progress updates where required.

Provide weekly activity report to Director.

Manage claim process on the manufacturing suppliers with internal procurement manager.

Ultimate objective is to receive, process and record all returns and warranty claims in quickest possible time to ensure customer satisfaction whilst minimizing cost to the company.

This is a 4 day per week Job.

**Job Type**: Permanent

Pay: $46,500.00 - $55,000.00 per year

**Benefits**:

- Employee discount
- Free drinks

Schedule:

- No weekends

Supplemental pay types:

- Christmas bonus

Application Question(s):

- Do you have any experience using or dealing with Boats ?
- Do you have electrical and or marine pump experience ?

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 20/06/2024
Expected Start Date: 01/07/2024

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