See more Collapse

Guest Service Attendant/concierge

1 month ago

Adelaide, Australia Accor Apartments & Realty Full time

Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night. With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers. In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar. Alternatively, venture further from Adelaide city to the enchanting Barossa Valley

Purpose
As a Guest Service Attendant/ Concierge, you will be the friendly face and warm welcome that sets the tone for our guests' stay. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure.

Primary Responsibilities
- Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
- Assist guests with transport and travel arrangements, luggage delivery, storage, parking and valet services
- Confidently communicate with guests and colleagues to ensure cohesive collaboration
- Conquer challenges alongside guests, transforming dilemmas into success stories
- Promote hotel amenities and services by having a deep understanding of products and offerings
- Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
- Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience
- Previous experience in hotel front desk operations is a valuable asset
- Innovative approach to exceeding customer service expectations
- Skilled at collaborating within teams, as well as working independently
- Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
- Proficiency in both written and verbal communication
- Drivers licence - possessing an open (manual) drivers licence is advantageous
- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

We have other current jobs related to this field that you can find below

  • Guest Service Agent

    4 days ago

    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning...

  • Guest Service Attendant

    4 weeks ago

    Adelaide Region SA, Australia SKYCITY Full time

    SkyCity Adelaide is South Australia's largest employer of hospitality staff with over 1300 employees working across 200 different types of positions - the variety of careers across our business is huge! We have EOS by SkyCity, our award-winning luxury hotel, restaurants and bars, a world-class casino and our corporate offices all located in the heart of one...

  • Guest Service Attendant

    5 days ago

    Adelaide, South Australia Skycity Entertainment Group Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, EOS by SkyCity captures a captivating moment of change. Right now, we are looking for Guest Service Attendants to join our EOS team. What does the role look like? As a Guest Service Attendant, your primary role entails...

  • Hospitality Attendant | Rail

    4 weeks ago

    Adelaide, Australia Hospitality & Guest Experience Full time

    Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.About UsOur Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.There are very few global journeys considered national...

  • Valet Driver

    2 months ago

    Adelaide, Australia Hilton Full time

    Valet Driver - Concierge **Are you active, customer focused and efficient? Hilton Adelaide is looking for you!** **What will I be doing?** As a Valet Driver - Concierge, you will be assigned to work in the Concierge Department and whilst your key focus will be the parking and delivery of guest cars from the car park you will also be required to: -...

  • Guest Service Attendant

    4 weeks ago

    Adelaide, Australia Skycity Entertainment Group Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, EOS by SkyCity captures a captivating moment of change. Right now, we are looking for Guest Service Attendants to join our EOS team. What does the role look like? As a Guest Service Attendant, your primary role entails...

  • Valet Driver

    2 weeks ago

    Adelaide CBD, Australia Hilton Full time

    Valet Driver - Concierge **Are you active, customer focused and efficient? Hilton Adelaide is looking for you!** Join us in parking guest vehicles during peak Check-in and Check-out periods. We have multiple Part Time positions available. Expected hourly wage range: $26.7488 to $48.6342 **What will I be doing?** As a Valet Driver - Concierge, you will...

  • Valet Driver

    3 weeks ago

    Adelaide, Australia Hilton Adelaide Hotel Full time

    DescriptionAre you active, customer focused and efficient? Hilton Adelaide is looking for you!What will I be doing?As a Valet Driver - Concierge, you will be assigned to work in the Concierge Department and whilst your key focus will be the parking and delivery of guest cars from the car park you will also be required to: Provide outstanding customer...

  • Valet Driver

    2 months ago

    Adelaide, Australia Hilton Hotels Full time

    JOB DESCRIPTIONAre you active, customer focused and efficient? Hilton Adelaide is looking for you! What will I be doing? As a Valet Driver - Concierge, you will be assigned to work in the Concierge Department and whilst your key focus will be the parking and delivery of guest cars from the car park you will also be required to: Provide...

  • Valet Driver

    4 days ago

    Adelaide, Australia Hilton Hotels Full time

    JOB DESCRIPTIONAre you active, customer focused and efficient? Hilton Adelaide is looking for you! What will I be doing? As a Valet Driver - Concierge, you will be assigned to work in the Concierge Department and whilst your key focus will be the parking and delivery of guest cars from the car park you will also be required to: Provide...

  • Customer Service

    4 weeks ago

    Adelaide Region SA, Australia Uniting Communities Full time

    **Uniting Communities** has an exciting casual position available within our **Concierge Services** team. The Concierge team is responsible for providing exceptional corporate and accommodation customer service assistance to guests/clients/customers/visitors and residents of UCity. The Concierge team are vital to the smooth operations of many of the...

  • Customer Service Concierge

    6 days ago

    Adelaide CBD, Australia Uniting Communities Full time

    **Uniting Communities** has an exciting casual position available within our **Concierge Services** team. The **Concierge **team is responsible for providing exceptional corporate and accommodation customer service assistance to guests/clients/customers/visitors and residents of UCity. The Concierge team are vital to the smooth operations of many of the...

  • Valet Driver

    2 weeks ago

    Adelaide CBD, Australia Hilton Full time

    **Are you active, customer focused and efficient? Hilton Adelaide is looking for you!** Join us in parking guest vehicles during peak Check-in and Check-out periods. We have multiple Part Time positions available. Expected hourly wage range: $26.7488 to $48.6342 **What will I be doing?** As a Valet Driver - Concierge, you will be assigned to work in the...

  • Concierge

    4 weeks ago

    Adelaide, Australia Accor Apartments & Realty Full time

    Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning...

  • Guest Experience Attendant

    5 days ago

    Adelaide Region SA, Australia MINOR Hotels Full time

    Avani Adelaide Residences is looking for an enthusiastic and professional Guest Experience Attendant to join the team on a casual basis. This position will have the opportunity to work in both the Front Office and the Food and Beverage department. **Key Responsibilities Include**: - Welcome and check in guests - Communicate professionally - Assist guests...

  • Concierge

    5 days ago

    Adelaide, South Australia Accor Apartments & Realty Full time

    Nestled in the heart of Adelaide's CBD, Peppers Waymouth has the bustling city at its doorstep. The property offers a luxurious collection of guest accommodation, offering hotel style rooms, spacious family suites and a penthouse. On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning...

  • Concierge with a Difference Mon

    5 days ago

    Greater Adelaide SA, Australia AA Appointments Full time

    PublishedJanuary 24, 2024LocationAustraliaCategoryConciergeJob TypeHospitalitySalaryPackage: $70K - $72KPhoneStateSouth Australia (SA)CityAdelaideDESCRIPTIONCONCIERGE WITH A DIFFERENCE | Mon - Fri onlyLOCATION:Adelaide CBDSALARY PACKAGE:$70K - $72K Unique location Work/life balance Supportive management teamTHE ROLE You will be the first and last impression...

  • Corporate Concierge

    2 weeks ago

    Greater Adelaide SA, Australia Gough Recruitment Full time

    Work for an industry leader in one of Adelaide most prestigious assets - Continuous growth in the role over the next few years - High level customer service **The Client**: Our client is a national developer and operator, with A - Grade assets across Sydney, Melbourne, and Adelaide. They are seeking a Concierge professional or someone with high-level...

  • Concierge with a Difference Mon

    2 weeks ago

    Greater Adelaide SA, Australia AA Appointments Full time

    Published January 24, 2024 Location Australia Category Concierge Job Type Hospitality Salary Package: $70K - $72K Phone 03 9670 2577 State South Australia (SA) City Adelaide DESCRIPTION **CONCIERGE WITH A DIFFERENCE | Mon - Fri only!** **LOCATION: Adelaide CBD** **SALARY PACKAGE: $70K - $72K** - Unique location - Work/life balance -...

  • Casual Concierge

    5 days ago

    Adelaide Region SA, Australia Hub Australia Full time

    No weekend work Be part of a tight knit, collaborative team Work for a certified Great Place to Work organisationCasual Concierge - AdelaideAbout Hub Australia:Founded in 2011, Hub is widely considered the market leading premium workspace as a service platform in Australia and is renowned for its customer service. We deliver hospitality driven solutions that...