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Concierge
1 week ago
On-site TUTTO Cucina + Bar presents a blend of timeless and contemporary Italian dishes and welcomes guests daily from morning until night.
With onsite gym, indoor heated pool and high tech conferencing facilities, Peppers Waymouth caters for a wide range of travellers.
In your leisure time, hop aboard the tram at Pirie Street and uncover your new favourite restaurant or rooftop bar.
Alternatively, venture further from Adelaide city to the enchanting Barossa ValleyPurpose
As Concierge, you will be the face of hospitality, responsible for elevating our guests' experiences to the next level.
You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest's stay into a memorable adventure.
Full Time, Part Time and Casual Roles AvailablePrimary Responsibilities
- Foster genuine connections with guests, making them feel valued and comfortable during their stay
- Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services
- Address and resolve guest concerns promptly and professionally
- Offer expert recommendations for local attractions, restaurants, and activities
- Promote seamless communication and cooperation among departments, including Housekeeping, Front Office (including Reservations), and Maintenance
- Previous customer service experience, preferably in the hospitality industry
- A track record of effectively managing multiple tasks and excelling in highpressure situations
- Strong problemsolving abilities and a proactive approach
- Outstanding communication and interpersonal abilities
- Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge
- Drivers licence possessing an open (manual) drivers licence is advantageous
- Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required
- ALL Heartist Membership
- Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts
- Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program
- Earn status & reward points on your worldwide stays
Learn Your Way
- Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
Build Your Network
- With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities
- We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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