Team Leader

7 months ago

Liverpool, Australia The Benevolent Society Full time

**Full-Time position based in Liverpool**:

- **$105K - $110K inclusive of Super + Salary Packaging**:

- **Flexible Friendly organisation**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

As Team Leader of our Family Preservation program, you will be focused on ensuring your team are positioned to provide exceptional services to children and families so they can feel safe and secure.

Reporting to the Manager Family Preservation, and managing a team of 6-7 direct reports, you will have proven experience within Child Protection. Joining a vibrant skilled program that provides many opportunities for professional growth and development, you will be working with a team of 4 team leaders collaboratively across the program.

**Duties**
- Lead a team to ensure that services can be provided to clients in a way that maximise client outcomes and meet organisational, portfolio, service, funding, and external compliance objectives
- Support team members to understand the vision, values and direction of the organisation and translate them so the team understands how they relate to their everyday practice
- Collaborate with the Manager to ensure the way the team works is commercially effective and sustainable, identifying opportunities for process improvement or more effective ways of working
- Collaborate with team members to help them understand and achieve performance expectations, build their capability, provide regular recognition, develop, and utilise talent in the team, and identify and achieve improved client outcomes and increase employee engagement
- Evaluate the quality of service delivery, client plans, and client outcomes against service, funding and compliance objectives on a regular basis. Identify gaps in delivery and work with the team to build capability and/or improve service design, referring to the Manager when significant gaps are identified
- Coordinate regular communication channels including team meetings, client, and practice reviews, and 1:1 discussions with team members
- Identify learning needs within the team, and appropriate learning opportunities both within and without the organisation, liaising with the learning and development team as appropriate. Develop and facilitate learning opportunities when appropriate

**Our Benefits**

We support people to live their best life. That includes you, our employee. A** ‘**best life’** is unique to everyone and can change as life changes:

- **Salary Benefits** - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- **Recognition and Reward** **-** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness** **-** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- **Professional development **-** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- **Our Reconciliation Commitment** -** **First Nations employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice on **RAP working group**, and the opportunity for cultural and professional development that supports career pathways.

**Skills and Requirements**

We want you to be successful in your new role This means, you have a **degree qualification**in **Social Work**, **Psychology**, **Allied Health**,** or related discipline and:

- **Program Leadership** - experience managing and leading programs in the Community Services sector
- **People Leadership** - experience building/maintaining an engaged, high performing team and developing their capability
- **Practice Leadership** - a passion for continuous improvement and implementing industry best practice into service delivery
- **Flexible & Collaborative Approach** - lead this innovative team/program and engage a range of stakeholders
- Excellent understa

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