Clinical Service Manager

6 months ago

Bankstown, Australia HealthPlex Full time

**About HealthPlex**

HealthPlex is a rapidly expanding team consisting of multiple allied health disciplines (Physiotherapists, Psychologists, Chiropractors, Podiatrists, Dietitians etc.) providing accessible treatment across multiple clinic locations in Australia. Our goal is to provide an all-inclusive allied health service to local communities around the country. We pride ourselves in delivering quality health services to achieve outstanding care.

We are looking for a passionate and motivated service manager to lead our clinics and teams of allied health professionals and manage the clinical operations of our clinics.

The role is a part or full-time role with a mix of admin and management tasks.

**Key Responsibilities**:
As a Clinic Service Manager, you will:

- Manage the multiple clinics overarching operations to ensure they are run efficiently and smoothly
- Lead the team to ensure systems and processes are followed.
- Identify and facilitate further development of the administration team's knowledge and skills and provide training for the team to continue growth
- Provide and/or source on-going training and resources to keep the allied health team up to date with their skills.
- Assist in business development and marketing, including contributing your own ideas and networks to create business opportunity and grow the referral base.
- Assist the therapists in processes to improve quality of care, time management and patient retention
- Manage business expenses and assist in increasing practice income to ensure a viable and profitable business
- Recruiting new staff and assisting with HR procedures as needed.
- Collaborate with directors to manage practitioner performance, including keeping track of numbers and achievements.
- Improving internal processes, future-proofing policy/procedures and ensuring these are upheld throughout the business.

We are seeking someone with a commitment to becoming a long-term member of our team and is excited about the prospect of working for a national company with ambitions to grow and progress.

**Key Requirements**:
To be successful in the role, you will need:

- Experience in the health industry
- Demonstrate a passion for continuing to learn and grow
- Excellent communication skills.
- Daily time management and the ability to work independently or under supervision.
- Having good interpersonal skills and a positive attitude towards clients and co-workers with the ability to build strong relationships.
- Business management experience (desirable)

**What to expect from us?**

As an employee at HealthPlex, you will:

- Be remunerated generously
- Be provided flexibility and a work life balance
- Be provided comprehensive training for your role
- Have the opportunity for career and financial progression depending on your ambitions
- Immediate start however open to waiting your notice period of a maximum 4 weeks.

**Salary expectations**:
Negotiable depending on experience

**To Apply**:
Click on the **APPLY **button

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $60,000.00 - $90,000.00 per year

**Benefits**:

- Professional development assistance
- Travel reimbursement
- Work from home

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Bonus
- Penalty rates
- Performance bonus

Application Question(s):

- What is your expected hourly rate?

**Experience**:

- Business management: 1 year (preferred)
- Allied health team management: 1 year (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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