Content & Engagement Manager, Workplace & Logistics

3 weeks ago

Sydney, Australia Stockland Full time

We have an opportunity for a highly organised Content & Engagement Manager to join the Workplace & Logistics team at Stockland. In this role, you will contribute to Commercial Property Business performance by developing and embedding improvements to customer-centric journey touch points by creating and distributing content and media through all owned, earned, and paid channels.

**About the Role**
- Responsible for executing quarterly content strategy - includes management, maintenance, and growth of content partner to deliver written articles, blogs, white papers, photography, videography, testimonials, and marketing collateral.
- Develop, manage, and execute quarterly media strategy (organic and paid social media, display and retargeting) including distribution and content creation to support awareness, engagement, and acquisition campaigns
- Day-to-day management of social media platforms including community management and driving audience growth and engagement (including LinkedIn, Facebook etc)
- Responsible for the creation, management, and execution of end-to-end customer journey and CX strategy via Salesforce and Marketing Cloud
- Developing and implementing innovative marketing strategies focused on customer experience and engagement aligned to asset level strategy and broader B2B strategy
- Design and implement a calendar of asset-level content, campaigns, events, and activations aligned to key areas of opportunity
- Develop and strengthen key strategic stakeholder relationships across the national and regional marketing teams and asset teams to ensure engaged execution of the marketing strategy

**About You**
- Appropriate tertiary qualification (e.g., marketing, communications)
- At least two years’ experience in a marketing related role
- Proven ability to communicate across stakeholder levels to distil complex concepts into actionable insights
- Strong Communication and presentation skills
- Event Management experience (advantageous, but not essential)
- Salesforce Marketing Cloud (advantageous, but not essential)

**The Stockland Proposition**

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

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