Complaints Case Manager

Complaints Case Manager (Travel) **Let's talk about who we are** The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members, travellers and participants make more informed...

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped...

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

**Your Role** You will be responsible for assisting with the efficient and effective operation of the Complaints and Customer Resolution Service (CCR Service) in resolving customers’ complaints in compliance with Chubb’s internal framework and regulatory requirements. You will engage with external stakeholders such as the Australian Financial Complaints...

**Company Description** Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients. Montu operates a fully integrated, end-to-end ecosystem of healthcare...

Job DescriptionThis role leads a dedicated team of escalation/complaint case specialists, accountable for delivering a high-performance, patient-centred complaints resolution. It works closely with cross-functional teams to manage and resolve cases, ensuring compliance with regulatory standards and policies. Key responsibilities include analysing complaint...

APS5 Complaint Officer roles Locations - Canberra, Sydney, Brisbane and Melbourne 6 month contracts with the view to extend $55 per hour + super About the role - Assessing and monitoring complaints and other regulatory intelligence - Managing a caseload of complaints in connection with the provision of supports and services - Identifying and providing...

Head of Employment Relations, Conduct & Complaints Job no: 526696 Work type: full time Location: Sydney, NSW Categories: Human Resources & Recruitment Employment Type: Full time, continuing Remuneration: Competitive total package Location: Kensington, NSW (Hybrid work arrangement available) About UNSW UNSW isn’t like other...

The primary responsibility of this role is to manage complaints and disputes within the Claims Team. The Complaints Officer will provide case management of escalated claims through our dedicated escalation channels. Ensuring escalations are handled timely within the set service level agreements, according to the defined Terms & Conditions and existing...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

**You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

**Job no**: 526696 **Work type**: full time **Location**: Sydney, NSW **Categories**: Human Resources & Recruitment - Employment Type: Full time, continuing - Remuneration: Competitive total package - Location: Kensington, NSW (Hybrid work arrangement available) **About UNSW** UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation...

**What success looks like in this role**: The Service Solutions department resolves customer complaints, expressions of dissatisfaction or escalations as part of its obligations under the Banking Code of Practice and ASIC RG271 for Internal Dispute Resolution (IDR), in addition to resolving complaints received from external bodies, such as the Australian...

Complaint Resolution Manager Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people...

About the HCCC">The Health Care Complaints Commission (HCCC) plays a vital role in maintaining the integrity of the NSW health system. Our primary focus is on protecting individuals and the community by addressing healthcare complaints.">Job Summary">We are seeking an experienced Assessment Officer to join our Assessments Team. As an Assessment Officer, you...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Compliance and Complaints Officer **Compliance and Complaints Officer** Sydney, Australia As part of the AXA XL Compliance Team, you will be responsible for helping us deliver fair and reasonable customer outcomes, across a wide range of products provided to a broad spectrum of policyholders in Australia. Whilst supporting the business commercially, the...

Posted: 31/10/2024 Closing Date: 14/11/2024 **Job Type**: Contract Location: Sydney Job Category: Banking and Financial Services,Call Centre and Customer Service,Insurance & Superannuation At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams. We’re proud to wear the government...

**Flexible Work Eligible**: None **DISCOVER your opportunity** **Compliance and Complaints Officer** Sydney, Australia As part of the AXA XL Compliance Team, you will be responsible for helping us deliver fair and reasonable customer outcomes, across a wide range of products provided to a broad spectrum of policyholders in Australia. Whilst supporting...