Remote Patient Services Officer

3 weeks ago


Paddington, Australia Advara HeartCare & Advara SleepCare Full time

Our Best Starts with You

We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future.

Are you ready to embark on a journey that combines the comforts of remote work with the excitement of contributing to a rapidly expanding Remote Monitoring team?

We have an exciting opportunity for a Customer Service Guru to support the Remote Monitoring team as they enter a growth phase. Your role is central to ensuring seamless operations and unparalleled customer experiences.

As a member of the remote monitoring customer service team you are responsible for delivering high quality and professional telephone and administrative duties such as bookings, patient queries, monitor troubleshooting and consenting. These tasks are to be performed with a caring, professional, and timely efficiency that reflects our company values.

**What you’ll do**:

- First point of contact for all patient enquiries, bookings and enrolments
- Proficiently manage administrative duties
- Oversee electronic medical records, remote monitoring patient management systems, and other computer technology
- Manage the follow up procedure of cardiac devices (e.g. pacemakers) including disconnected monitors.

**Who you are**:

- Previous customer service experience is highly desirable with an ability to respond sensitively to patient and referrer needs.
- Sales experience is desirable
- Experience with medical records software is desirable
- Ability to time manage, learn quickly and prioritise tasks
- The ability to work under pressure and respond to fluctuating workflow and internal/external demands
- Ability to work independently from a remote location.

**What’s in it for you**:
We understand it’s important to look after our staff, so here’s something for your wellbeing.
- Enjoy the flexibility of remote work
- Be part of our growth and success of our journey
- Purchase additional annual leave as part of our annual leave scheme
- Range of benefits such as 12 weeks paid parental leave
- Work with a connected, collaborative team
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart & sleep disease.

**Who we are**:
We are a team of over 700 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia. We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia. We do this through bringing together leading experts, innovative technology and the latest tests and procedures.

We are about deep patient care, exceptional outcomes for all and moving the industry forward.



  • Paddington, New South Wales, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with YouWe get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future.Work from anywhere as our newest Remote Specialist Cardiac Physiologist.What you'll do: Meticulous analysis and interpretation of CIED data across all vendors within...


  • Paddington, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with You! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future. Work from anywhere as our newest Remote Specialist Cardiac Physiologist. **What you’ll do**: - Meticulous analysis and interpretation of CIED data across all...


  • Paddington, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with You! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future. We are currently accepting EOI’s for full-time and part-time Specialised Cardiac Physiologist's (Cardiac Devices) across Queensland (Brisbane), Victoria and...


  • Paddington, Australia Climb Recruitment Full time

    $70k plus super - 2 Days Work from HOME - Awesome Company Culture Calling all Retail Managers who want to get off the shop floor get your weekends back and join this high end premium furniture retailer as a Customer Service Coordinator, plus get to have 1-2 days Work From Home! **Role Description** **Responsibilities** - Deliver outstanding customer...


  • Paddington, New South Wales, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with YouWe get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future.We are currently accepting EOI's for full-time and part-time Specialised Cardiac Physiologist's (Cardiac Devices) across Queensland (Brisbane), Victoria and Westen...

  • Billing Officer

    3 weeks ago


    Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia is looking for a Billing Officer to join our team based in West Gosford. In this role you will be responsible to ensure that our drivers’ run sheets are received and processed in an accurate and timely manner, in line with system processing deadlines. The focus of this position is substantially based upon data entry. **What's...


  • Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy managing key accounts? If so, Veolia has an exciting opportunity for you! We are currently seeking a Customer Experience Officer to join our team based in Cameron Park, NSW. As a Customer Experience Officer at...


  • Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ are looking for an Administration Assistant to join our Industrial Services team at our Tomago office. As the Administration Assistant you will be responsible for all admin processes including processing of payroll, goods receipting purchase orders, preparation of invoices and more. **What's on offer**: - Fast paced...

  • Payroll Officer

    4 days ago


    Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an experienced Payroll Officer to join our team in Pyrmont. This is a 4-month contract position with the potential for a permanent role based on performance and business requirements. As a Payroll Officer at Veolia, you will play a crucial role in ensuring accurate and timely payroll processing for Veolia Australia...


  • Paddington, New South Wales, Australia Veolia Environmental Services Full time

    The Opportunity:Veolia ANZ are looking for an Administration Assistant to join our Industrial Services team at our Tomago office. As the Administration Assistant you will be responsible for all admin processes including processing of payroll, goods receipting purchase orders, preparation of invoices and more.What's on offer: Fast paced environment with a...

  • Billing Officer

    2 weeks ago


    Paddington, New South Wales, Australia Veolia Environmental Services Full time

    The Opportunity:Veolia is looking for a Billing Officer to join our team based in West Gosford. In this role you will be responsible to ensure that our drivers' run sheets are received and processed in an accurate and timely manner, in line with system processing deadlines. The focus of this position is substantially based upon data entry.What's on offer:...


  • Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ are looking for an Administration Assistant to join our Industrial Services team at our Kings Park office. As the Administration Assistant you will be responsible for all admin processes including processing of payroll, goods receipting purchase orders, preparation of invoices and more. **What's on offer**: - Fast paced...


  • Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ are looking for an Administration Assistant to join our Industrial Services team at our Kings Park office. As the Administration Assistant you will be responsible for all admin processes including processing of payroll, goods receipting purchase orders, preparation of invoices and more. **What's on offer**: - Fast paced...


  • Paddington, Australia Veolia Environmental Services Full time

    **The Opportunity**: **Veolia ANZ is looking for a Vehicle Logistics Officer (VLO), to join the friendly team, in this role you’ll play a critical role as the first point of contact for our waste drivers and operators to assist with any issues. This role will require you to ensure all drivers perform their duties in a safe manner without risk to health,...


  • Paddington, New South Wales, Australia Veolia Environmental Services Full time

    The Opportunity:Veolia ANZ is looking for a Vehicle Logistics Officer (VLO), to join the friendly team, in this role you'll play a critical role as the first point of contact for our waste drivers and operators to assist with any issues. This role will require you to ensure all drivers perform their duties in a safe manner without risk to health, safety,...

  • Medical Scribe

    2 weeks ago


    Paddington, Australia CardioNexus Full time

    We are looking for a focused and experienced medical scribe to assist healthcare physicians with medical transcriptions. The medical scribe's responsibilities include transcribing patients' medical histories, taking note of medical examination findings, and updating digital patient records. To be successful as a medical scribe you must have the stamina to...

  • Medical Scribe

    1 week ago


    Paddington, Australia CardioNexus Full time

    We are looking for a focused and experienced medical scribe to assist healthcare physicians with medical transcriptions. The medical scribe's responsibilities include transcribing patients' medical histories, taking note of medical examination findings, and updating digital patient records. To be successful as a medical scribe you must have the stamina to...

  • Payroll Officer

    2 weeks ago


    Paddington, New South Wales, Australia Veolia Environmental Services Full time

    The Opportunity:In this newly created position you will use your strong experience of end-to-end payroll processing and good knowledge of payroll systems and understanding of legislation and statutory requirements to add strength to an established team. Your understanding of relevant processes in large and more complex organisations added to your capacity to...

  • Medical Scribe

    2 weeks ago


    Paddington, New South Wales, Australia CardioNexus Full time

    We are looking for a focused and experienced medical scribe to assist healthcare physicians with medical transcriptions. The medical scribe's responsibilities include transcribing patients' medical histories, taking note of medical examination findings, and updating digital patient records.To be successful as a medical scribe you must have the stamina to...

  • Medical Scribe

    2 weeks ago


    Paddington, New South Wales, Australia CardioNexus Full time

    We are looking for a focused and experienced medical scribe to assist healthcare physicians with medical transcriptions. The medical scribe's responsibilities include transcribing patients' medical histories, taking note of medical examination findings, and updating digital patient records.To be successful as a medical scribe you must have the stamina to...