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Aps5 Case Management Support

4 weeks ago

Geelong, Australia DFP Recruitment Services Full time

**Job description**:
**The Opportunity**

We are seeking an experienced APS5 Case Management Support Officer to join a Federal Government Agency based in Geelong or Richmond. This role will be a 12-month assignment and will be working Monday-Friday, 37.5 hours per week.

The position will support the AAT (Administrative Appeals Tribunal) Case Management Branch. The APS5 Case Management Support will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters.

**As a Case Management Support Officer, you will be required to;**
- Produce and file Tribunal documents as required for AAT Applications within strict time frames.
- Manage the requests for medical and functional assessments.
- Assess and respond to risk from processes, including in terms of privacy considerations and priority.
- Research and draft responses for complaints, Ministerial and other documents.

**To be considered for this role you will demonstrate;**
- Previous experience within a similar field with strong systems administration skills
- Strong attention to detail and time management skills.
- Sound computer literacy skills including intermediate to advanced Microsoft Excel experience.
- Strong data collection, analysis and cleansing ability.
- Experience with Power Query and Microsoft Applications such as Power BI, Power Automate & Access is highly desirable.

**To Apply**

***
As this role is within the Federal Government, applicants are required to hold Australian Citizenship in order to be considered.

If you are interested in this role, please APPLY NOW or call DFP Recruitment on 8632 9900 for more information.

Note: You may be required to provide evidence of your COVID-19 vaccination status.