Operational Compliance Manager

2 months ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**SafeWork **NSW **Operational Compliance Manager (State Coordinator)**

Fantastic opportunity to join SafeWork NSW as an Operational Compliance Manager (State Coordinator) in our WHS Metro team - Applications close 9:59am Monday 13th March 2023

**Position**: Manager (State Coordinator) - WHS Metro, SafeWork NSW

**Duration**: Ongoing (permanent full time)

**Location**: Parramatta, with flexible working arrangements possible

**Salary**: Receive an attractive salary package along with packaged motor vehicle options. Salary range starting from $143,236 plus superannuation and leave loading

**Closing Date**: Monday 13th March 2023 (9:59am)
- Join Australia’s largest and high safety regulator helping to secure the safety of NSW workers and communities
- Receive an attractive salary package along with a tool of trade vehicle provided and access to private use (currently at a cost of approx. $200 per fortnight)
- Access flexible working arrangements within operational requirements

**About Us**

SafeWork NSW is the state’s workplace health and safety regulator. Our focus is to reduce work related fatalities, serious injuries, and illnesses by securing compliance with work health and safety and associated legislation in NSW. Two Compliance Manager roles have become available in the WHS Metro operational team. These roles will each manage a team of Inspectors who undertake first responses to serious incidents and fatalities in the Sydney Metropolitan area. In addition, inspectors in these teams respond to complaints, issue regulatory notices and conduct proactive compliance operations targeting high risk sectors and businesses across the area.

**About You**

Do you enjoy managing a team of multi-disciplinary regulatory staff to achieve positive compliance outcomes?

Are you interested in utilising data to divert compliance resources across Sydney to ensure proactive compliance activities assist in preventing workplace fatalities and serious injuries?
- Bring experience in leading a small team of regulatory inspectors or compliance officers within a regulatory environment
- Be someone with a passion for Workplace Safety and with an appreciation of risk-based compliance and contemporary regulatory frameworks
- Have prior experience in delivering compliance programs, guiding staff on appropriate enforcement activities, and establishing relationships with stakeholder and community groups

To be successful, you will have:

- Demonstrated experience in leading regulatory staff within government compliance/enforcement areas
- Outstanding people leadership and communication skills with the ability to provide strategic direction to a team within a dynamic and changing regulatory operating environment, and drive a high-performance culture
- A strong commitment to, and be an advocate for, leading the strategic and operational direction of the business to align with organisational objectives
- The ability to building relationships with stakeholders and industry groups and collaborate with aligned agencies
- High level strategic thinking and problem-solving skills with accountability to identify and manage emerging business issues and recommend appropriate solutions

**Essential requirements**
- Hold a NSW ‘C’ class drivers' licence with a satisfactory safe driving record and a requirement to maintain the safe driving record throughout employment
- Ability to travel, work remotely and out of usual business hours
- Satisfactory criminal record check
- Satisfactory medical assessment capacity regarding physical and psychological impacts of the inherent duties of the role

**Benefits**
- No weekend work required
- Work a 38-hour working week
- Receive an attractive salary package along with a tool of trade vehicle provided and access to full private use (as per the Award provisions)
- Be able to access flexible working arrangements within operational requirements

**How to Apply**
- An up-to-date resume (of no more than five pages)
- A copy of your current online driving record from Service NSW
- A copy of your current demerit points from Service NSW

**Applications close: Monday 13th March 2023 (9:59am)**

**About the Department**

Customer Service is a new department transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

Better Regulation Division (BRD) works across a broad portfolio of functions and projects to deliver better regulation in NSW. These regulators include SafeWork NSW, Liquor and Gaming NSW and NSW Fair Trading.

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountabil

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