National Collections Manager

6 months ago


Melbourne, Australia Sharp & Carter Full time

Leadership role with growth potential
- Permanent, full-time with competitive remuneration
- CBD Location with flexibility to work from home 2 days per week

**About the Role**

Our client is looking for a talented and ambitious National Collections Manager to join their finance team on a full-time basis. This is a Leadership position, managing a team of nine collections officers based in Melbourne's CBD with flexibility to work from home.

**The Responsibilities**

Reporting to the Revenue Control Manager, you will be responsible for (but not limited to) the following duties
- Overseeing a team of nine collections officer
- Developing policy and procedures around credit and customer set up
- Driving and overseeing the collections process for accounts 31-90+ overdue
- Mentoring and training
- Developing management reporting and KPIs

**The Successful Applicant will Have**
- Prior management experience in a similar role
- Exposure to process improvement, streamlining procedures, automation
- A manager who is passionate about developing and maintaining relationships and bringing people together
- Excellent communication skills - written and oral
- Excellent experience with technology
- Not afraid of change

**Additional Benefits**
- Be a part of the Leadership team
- Growth and development
- Excellent work-life balance
- Agile environment

**About the Client**

Our client is a leading organisation in their field located in Melbourne's CBD with easy access to public transportation. Due to a recent restructure, they are seeking a switched-on, talented Collections Manager to join their growing, vibrant team.

**Culture**

The business offers a social and relaxed working environment, best suited to an individual who can work as part of a team.

**How to Apply



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