Technical Support Representative
7 months ago
**Responsibilities**:
- Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process.
- Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
- Begin to proactively assist customers to avoid or reduce problem occurrence.
- Work is often reviewed by Supervisor or Team Lead.
**Education and Experience Required**:
- High school education or Equivalent. To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
**Knowledge and Skills**:
- Articulate in excellent written and verbal communication skills.
- Experience in customer facing role either remote or face to face.
- Demonstrated problem solving skills.
- Accuracy in data entry.
- Excellent fluency in language to be supported.
- Experience in a phone based remote role, e
- support, e-chat, or similar.
- Familiarity with computer technology.
- Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
**_
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Customer Support Representative
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Adelaide Region SA, Australia Aspire Full time**We are hiring at H&L POS for a Customer Service Representative to join our growing team in Australia!** H&L POS is growing, and we have a new opportunity in Adelaide to join our Support Team. Members of the Support Team assist our clients in their day-to-day needs and provide them with high levels of professional service across the hospitality...
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Technical Support Specialist
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Adelaide Region SA, Australia Geotab Full timeWho we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the...
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Internal Technical Sales Representative
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Technical Support Specialist Ii
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Adelaide Region SA, Australia Thermo Fisher Scientific Full timeWhen you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. **Location/Division Specific...
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Technical Support Specialist Ii
7 months ago
Adelaide Region SA, Australia Thermo Fisher Scientific Full timeWhen you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world. **Location/Division Specific...
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Field Service Representative(S)
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Internal Sales Representative
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Technical Illustrator
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Technical Specialist
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Technical Consultant
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Technical Support Manager
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Behaviour Support Practitioner
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Technical Services Analyst
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Technical Support Representative- Adelaide Only
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Technical Officer
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Relationship Manager
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Customer Service Representative
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Technical Manager
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Technical Assessor Home
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Technical Lead
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Greater Adelaide SA, Australia CYOS Solutions Full time**Application closing date**: Wednesday, 18 December 2024 - 11:59pm, Canberra time **Estimated start date**: Monday, 03 February 2025 **Location of work**: SA **Working arrangements**:Hybrid Work From Home arrangements available and flexible. **Length of contract**: 19 months **Contract extensions**: 3 x 12 months **Security clearance**: Ability to...