Rostering Coordinator

2 weeks ago

Surrey Hills, Australia Able Australia Full time

**Job no**: 494289

**Work type**: Permanent

**Location**: National Office - Surrey Hills

**Categories**: National Operations

**About the role**

We have an exciting vacancy for a Rostering Coordinator in our Resourcing team. This role supports the Resourcing Manager to plan and coordinate fortnightly rosters which meet client care requirements. The role ensures employee rosters are established and communicated to employees aligning with client requirements. In addition, the role is the first ‘point of call’ for ensuring coverage when shift vacancies occur. We are looking for an individual who can demonstrate previous experience in a similar role with a high level of analytical thinking, attention to detail and excellent communication and problem solving skills.

If you are an experienced Rostering Co-ordinator with a comprehensive understanding of the allocation of support workers shifts along with client rosters, then this role could be for you.

This is a permanent Full Time position. We have central office locations in both Surrey Hills (Melbourne) and Hobart, so the position can be operated from either location with the opportunity for hybrid work.

**To be successful in this role you must be able to**:

- Work as an effective member of a decentralised work team
- Establish, plan and coordinate rosters for an allocated portfolio to achieve best practice rostering outcomes
- Ensure rosters are fair and efficient, meeting client care needs while maintaining employee contract hours
- Identify roster gaps and ensure coverage for vacancies and roster cancellations
- Maintain up-to-date rostering data and reporting
- Demonstrated experience with online rostering systems (Carelink/Carelink Plus/Carelink Go preferred)
- Experience in a customer call center environment will be highly regarded
- Capacity to work across a 7am-7pm roster and participate in the on call roster
- Enjoy a fast-paced work environment with demonstrated ability to work collaboratively and professionally with all stakeholders.

**Able Australia** is a leading provider of disability services across Tasmania, Victoria, the ACT and South East Queensland. For over 50 years we have been delivering innovative support services to people with multiple disabilities and deafblindness. As a registered provider of the National Disability Insurance Scheme (NDIS), our vision is to enable the people we support to live the life they choose.

Committed to the values of Trust, Respect, Excellence and Kindness, we provide high quality supports that reflect evidence-based best practice. We strive to provide the best quality care in a long-term partnership with our clients and their loved ones, achieving ‘**_Better Days Every Day_**’.

**At Able Australia we offer**:

- Opportunity to work for a growing organisation that demonstrates industry leadership
- Attractive Not for Profit Salary Packaging benefits.
- Access to _Able Rewards_, our recognition and wellness program, offering huge immediate savings to hundreds of retailers including Health Insurance.
- Ongoing training and professional development opportunities to enhance your knowledge and skills.
- Warm, caring and genuinely supportive team environment including a 24/7 Employee Assistance Program.
- Continuous support and supervision to enable you to develop and progress.

**How to apply**

You will need to upload your resume and a cover letter explaining why you are interested in this job along with your skills and experience.

**Applications must be submitted by Tuesday 7**th** May at 5pm.**

**Advertised**: 23 Apr 2024 AUS Eastern Standard Time
**Applications close**: 07 May 2024 AUS Eastern Standard Time

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