Night - Guest Service Agent
6 months ago
**Job Number** 24038389
**Job Category** Finance & Accounting
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Desk Agent because together, we are better. Start your career at Sheraton, where you don't just work - you belong.
**Position Summary**:
- Assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
- Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
- Support the front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
**About You**:
- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
**Our Benefits**:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Night Guest Service Agent
6 months ago
Sydney, Australia Marriott International, Inc Full time**Job Number** 24071279 **Job Category** Finance & Accounting **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management At the heart of local communities, Sheraton brings people together—both our...
-
Night Guest Service Agent
2 months ago
Sydney, Australia Oaks Hotels Full time**Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...
-
Night Guest Service Agent
6 months ago
Sydney, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
1 month ago
Sydney, Australia Accor Apartments & Realty Full timePullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view. Perfectly situated in Circular Quay, our hotel offers luxurious one - and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse...
-
Night Guest Service Agent
1 month ago
Sydney, Australia Oaks Hotels Full timeJob DescriptionWe currently have an exciting opportunity for an experienced professional to join Oaks Sydney Goldsborough Suites as Night Guest Service Agent on a Part Time basis. Key Responsibilities include:Conduct guest arrivals and departuresConfidently provide personalised, proactive guest serviceProvide outstanding guest experiences by demonstrating a...
-
Guest Service Agent
3 days ago
Sydney, Australia Accor Apartments & Realty Full timePullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view. Perfectly situated in Circular Quay, our hotel offers luxurious one - and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse...
-
Guest Service Agent
6 months ago
Sydney, Australia Crowne Plaza Hotels & Resorts Full timeAre you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests! **What You’ll Do**: - Greet and interact with guests upon arrival - Assist with check-ins, check-outs, and reservations - Handle guest inquiries and provide directions...
-
Guest Services Agent
6 months ago
Sydney, Australia AccorHotel Full time**Company Description** Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district. Swissôtel Sydney is looking to welcome a Guest Service Agent to join our growing Front Office team. As a Guest Service Agent, your mission is to ensure our guests enjoy their stay with us through providing...
-
Guest Service Agent
7 months ago
Sydney, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
6 months ago
Sydney, Australia AccorHotel Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Guest Service Agent
7 months ago
Sydney, Australia Handwritten Full time**Company Description** Hotel Woolstore 1888 - Handwritten Collection, is one of Sydney’s finest heritage hotels. Nestled in the iconic Darling Harbour, our property combines rich history with contemporary design, offering guests a unique experience of industrial-chic interiors adorned with modern and pop art. Originally constructed in 1888, Hotel...
-
Guest Service Agent
7 months ago
Sydney, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
2 months ago
Sydney, Australia Accor Apartments & Realty Full timeMantra on Kent, easily accessible by local transport, located in the heart of the Sydney CBD offers a range of guest rooms including studio, one and two bedroom apartments with fully equipped kitchens and laundry facilities. In your down time, enjoy all that Sydney and the surrounds has to offer. Check out the famous Opera House and Harbour Bridge, both...
-
Guest Service Agent
6 months ago
Sydney, Australia Accor Apartments & Realty Full timeMantra 2 Bond Street offers centrally located accommodation in Sydney’s premier shopping, entertainment and financial precincts. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests can enjoy dining at Memento...
-
Guest Service Agent
2 months ago
Sydney, Australia Accor Apartments & Realty Full timeThe Sebel Quay West Suites Sydney, where chic style meets unmatched sophistication. Nestled in the historic Rocks district and just moments from Circular Quay, our hotel offers breathtaking views of the Sydney Opera House and Sydney Harbour Bridge. Our contemporary one - and two-bedroom apartments provide a luxurious retreat for our guests, while The...
-
Guest Service Agent
6 months ago
Sydney, Australia Accor Apartments & Realty Full timeMantra 2 Bond Street offers centrally located accommodation in Sydney’s premier shopping, entertainment and financial precincts. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests can enjoy dining at Memento...
-
Guest Service Agent
7 months ago
Sydney, Australia Mantra 2 Bond Street Full time**Mantra 2 Bond Street **offers centrally located accommodation in Sydney's premier shopping and financial precincts, close to Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour. With a sophisticated sense of cosmopolitan style with over 170 Spacious Executive Studios, One and Two Bedroom Apartments and Three Bedroom...
-
Guest Service Agent
6 months ago
Sydney, Australia Hilton Full timeGuest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. About West HotelWest Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly...
-
Guest Service Agent
4 months ago
Sydney, Australia Hilton Full timeGuest Service Agent Before you get started Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **Why you will love working for Hilton!** - Access to the world's best Team Member Travel Program with highly discounted rates - Discounts of up to 25-50% on products and services in participating...
-
Guest Service Agent
7 months ago
Sydney, Australia Hilton Full timeGuest Service Agent This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available. **West Hotel Sydney is a seven day a week, 24hour a day business and you may be required to work during any of these operating times at consultation** **About West Hotel**West...