Supervisor
4 weeks ago
**Overview**:
**Responsibilities**:
**1. Team Leadership**:
- Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning crew.
- Foster a positive and collaborative work environment by providing guidance, feedback, and support to team members.
- Set clear expectations and performance goals for staff and hold them accountable for delivering exceptional service.
**2. Operations Management**:
- Oversee day-to-day restaurant operations, including opening and closing procedures, inventory management, and cash handling.
- Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards at all times.
- Monitor food quality and presentation to uphold the restaurant's reputation for excellence.
**3. Customer Service**:
- Interact with customers to ensure satisfaction and address any concerns or complaints in a timely and professional manner.
- Implement strategies to enhance the overall guest experience and build customer loyalty.
- Monitor online reviews and social media feedback and take appropriate action to maintain positive online reputation.
**Qualifications**:
- Proven experience as a Restaurant Supervisor or similar role in the food and beverage industry.
- Strong leadership and interpersonal skills with the ability to motivate and inspire team members.
- Excellent communication skills, both written and verbal.
- Solid understanding of restaurant operations, including food safety regulations and inventory management.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as needed.
- Bachelor’s degree in Hospitality Management or related field is preferred but not required.
Pay: $50,000.00 - $55,000.00 per year
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- On call
Work Location: In person
Expected Start Date: 03/03/2025
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