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Receptionist - Automotive Service Department
1 week ago
**Automotive Service Receptionist**
- **Do you thrive in a busy environment and love assisting customers on the phone? **_
Our client is a reputable automotive service centre dedicated to providing exceptional maintenance and repair services to their valued customers.
With a commitment to excellence and customer satisfaction, we are seeking a dynamic and customer-focused individual to join their team as an **Automotive Service Receptionist**.
**The role**:
To provide assistance and administrative support to operational activities of the service department whilst delivering exceptional customer service to customers.
**You will be**:
- answer all calls and transfer to the appropriate personnel when required.
- keep customers up to date with progress of their vehicles
- organise paperwork relevant to the service department
- provide a high level of customer service through accurate, timely and courteous handling of customer enquiries.
- ensure all customers are treated in accordance with dealership policy.
- follow-up and resolve all customer requests and complaints.
- complete adhoc duties as requested by management
**About you**:
- well presented
- attention to detail
- previous experience in a similar role (preferred)
- basic computer literacy and accurate data entry skills
- excellent and pleasant telephone manner
- good communication and problem-solving skills
- knowledge of Microsoft Excel and Word preferred
- strong organisational, administrative and time management skills
If this sounds like an exciting opportunity please send an updated copy of your CV.
**NO VISA HOLDERS PLEASE - Applicants must be located in Sydney and/or be a permanent resident**
**Salary**: $60,000.00 - $65,000.00 per year
**Benefits**:
- Employee discount
- Referral program
Schedule:
- Monday to Friday
Work Location: In person
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