Business Manager to Sales Team

3 weeks ago

Double Bay, Australia Highland Property Group Full time

Get hands on training and experience from a supportive senior team
- Enhance your career within an award winning, market leading Real Estate Agency
- Previous exp in a real estate role is required

**The Business & the Agents**

This highly established senior team is a husband and wife duo. With over 30 years’ experience, including 25 years spent running their own agency, this team brings a passion and wealth of knowledge about the industry and the Eastern Suburbs. As a strong, united, family-driven team, they are highly valued and respected by their clients and colleagues alike. They joined Highland in 2022 and since then have propelled themselves into success with their exceptional customer service and genuine love for selling homes

The Highland brand was established in 2007 with just 6 team members, and we are now widely located across the Shire, Southern Highlands, and Eastern Suburbs, with our newest and 6th office in QLD launching in June 2023. The team across NSW and QLD boasts over 150 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations.

**About the Role**

The senior sales team is looking for a passionate real estate professional to **help run their business in all things admin.** They are looking for a reliable go-getter with a passion for sales, admin, and life in the eastern suburbs The team values **hard work,** **family, and thriving as a team** and wants their Business Manager to share that perspective. This is a rare opportunity and **will be snatched up quickly**.** **Full time role based in our Double Bay office, Monday - Saturday with half-day RDO mid week.

**Life as a Business Manager to Senior Team**:

- Acting as the agent's “go to” and efficiently actioning all support requirements
- Diary organisation and scheduling on behalf of the agent
- Managing the compliance for the team
- Creating posts/reels and posting on social media for the agents and properties
- Extensive reporting and data entry using our CRM system - AgentBox
- Coordinating the marketing for the agent, including photoshoots, styling, floorplans and advertising
- Greeting clients, setting up meetings and developing presentations
- Ensure excellent standards of customer service both face to face and on the phone
- Create gift boxes and marketing collateral
- Arrange all mail and marketing paraphernalia
- Liaise with the marketing team on advertising property campaigns
- Assist in set up for auction nights
- Ability to manage high pressure and time-sensitive situations to help the agent get results
- Communicate any needs of the team to management/marketing/finance if necessary
- External liaison with solicitors and conveyances to chase legal docs
- Answering telephone calls and managing client’s expectations on behalf of the agent in a professional manner at all times
- Take all inquiries and direct any messages in a timely and efficient manner
- Opportunity to enhance your skills and develop your knowledge across a wide range of systems and processes
- Attend weekly sales and team meetings
- Monday to Saturday role with half day RDO mid week

**In order to be successful, you must have the following qualities**:

- A strong understanding of AgentBox
- Skill in utilising social media across a variety of platforms
- Be self-sufficient with a proactive attitude
- Flexible and available for Saturday work
- Exceptional attention to detail and follow up skills
- Previous experience within the Real Estate industry is required
- Microsoft Word and Excel experience is necessary
- Flawless communication skills - both verbal and written
- Excellent organisational and prioritising abilities
- Must be professional, friendly and willingness to help others
- A Certificate of Registration as a minimum is a must

If you are our next **Business Manager to Senior Team** then click apply

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