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Complex Manager

1 month ago

Frankston, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

As a Complex Manager, you’ll make work fun - you’re a people person who empowers and motivates your team to do their best. You do this by coaching them on expected customer service behaviours and turning them into product experts. You’ll make sure your customers have team members to seek advice from in store, managing your rosters well to ensure sufficient coverage. Your store is your pride and joy - you’ve got your eye on the floor making sure everything is spick and span. You get your hands dirty, taking action on what needs to be done.

What you can expect to do:
- Manage the day to day operations of the store delivering a compelling customer experience- Coach and empower your team to work, think and act safely- Develop strategies and processes to ensure continuous improvement- Oversee the development of the wider team with a clear focus on growing the capability of all team members- Prepare budgets and maximise sales and profit through managing inventory, visual merchandising and marketing- Engage the local community, and identify opportunities for community events and projects

What we need from you:
- Demonstrated leadership ability with a focus on driving teams of over 50- Previous experience in big box retail, or a multi-site leadership role in speciality retail- A friendly, informal and consultative style when working with others- A proven record of building service focused teams- Experience in coaching and developing others- Experience in leading budgets and maximising profit growth- The ability to support and drive change- A strong safety awareness- Flexibility to work rotational rosters, public holidays and weekends

You’ll be part of a workplace where you’ll feel like you belong.

There's so much on offer when you're part of our Bunnings team with benefits including:
- Our flexible and informal work environment which helps bring balance between work and home.- Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.- Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.- The opportunity to create a real difference in your local community and environment.

Join us and experience Bunnings from the other side of the counter.