Product Manager B2B

4 weeks ago

Rowville, Australia GPC Asia Pacific Full time

**About Us**:
With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, Ashdown-Ingram, Motospecs, AMX and McLeod Accessories.

**The Role**:
We are currently seeking a B2B Product Manager to work closely with the business and customers to identify and validate digital solutions that will drive customer convenience and performance within our online trade channels.

The role requires a comprehensive understanding of the business model, operations, service, and customer to turn insights into actionable development items. The Digital Product Owner B2B will be responsible for designing and delivering the end to end digital experience for our Trade customer base including national and industrial customers. The role focusses on the conception and prioritisation of all digital trade experiences working closely with our trade leadership group, expansive store network and our technical teams to deliver an industry leading experience.

**Key Responsibility**:

- Conception and validation of digital solutions to drive customer convenience and trade workshop efficiency
- Working with our technical teams and business stakeholders to prioritise and schedule product backlog
- Working with our development teams to construct detailed stores and testing processes
- Maximising our development teams through thorough planning and scheduling
- Providing feedback and guidance to development teams on digital products
- Work with key business stakeholders to implement and test digital products

**About You**:

- Highly customer centric and a passion for digital
- Effective delegator with great communication and planning skills
- Creative, out-of-the box thinker that looks beyond the obvious
- Data driven with a strong appetite for research and understanding
- Role model, lead and inspire self and team members in creating Genuine Service moments
- Be highly visible, live the Company values and lead by personal example
- Ability to influence and drive change for online channels
- Ability to identify and translate value adding feature sets to development teams
- Ability to document, track and manage channel development and benefits
- Pragmatic approach to problem solving
- Ability to work closely with operational channels to drive desired online outcomes

**Some of the reasons we love working at GPC**:

- Part of a global organisation, yet you feel part of a family
- Successful, stable, growing business
- Support iconic and emerging Australian brands**:Repco, NAPA, AMX, Sparesbox** and more
- Attractive product discounts across all GPC AP businesses
- Strong rewards & recognition programs
- A supportive team environment, where we work with supremely talented people
- Access for team members and their families to our Employee Assistance Program
- Strong values-based foundations
- Innovation and forward moving are a reality
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more

**Thank you for your interest in becoming part of the GPC Asia Pacific family.

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