Customer Service Valet
6 months ago
About the role
Due to ongoing success in Managed Services in NSW we are expanding and are seeking a Customer Service Valet - Onsite Support who will attend to the Konica Minolta printing equipment and provide remedial support and exceptional customer service.
**Requirements**:
Working onsite at a client based site, you will be fully trained to be responsible for:
- Maintaining print equipment on our client based site to ensure a high standard of copy quality, equipment cleanliness and changing of consumables, in accordance with the agreed services levels.
- Replenishment of paper, toner and other consumables ensuring devices are available for use based on printing demands.
- Ensuring paper stock is managed to agreed levels and ordering inventory based on printing demands.
- Coordinating and performing basic fault preventative servicing and maintaining devices to the highest possible standards.
- Providing scheduled or ad hoc training to in relation to the operation of the printer.
- Providing face to face and occasional over the phone technical support to onsite clients while maintaining a high level of customer service.
- Providing first level response on equipment faults in line with Konica Minolta's customer service values/customer statement of work obligations and escalating specific technical equipment/software issues to Konica Minolta Helpdesk.
- You will be required to hold a valid Working with Children check.
Who are we looking for?
- Experience in providing exceptional customer service, caring about customers and building and maintaining relationships.
- You are professional, proactive, organised, and take pride in your work.
- Experience working in an IT environment,
- Enjoy problem solving and resolving technical issues both with customers and machines.
- A desire to learn - You will have initial and on-going hands-on product training and further IT training in accordance with client requirements to ensure the success of your career at Konica Minolta.
**Benefits**:
What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal Opportunities
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.
-
Customer Service Ambassador
1 week ago
Pymble, New South Wales, Australia Busways Group Full timeBusways Group is seeking an exceptional customer service professional to join our team as a Customer Service Officer. This role is ideal for individuals who are passionate about delivering top-notch customer experiences and possess excellent communication skills.About the OpportunityWe are looking for a dedicated and empathetic individual to provide fast,...
-
Customer Service Officer
2 months ago
Pymble, Australia Busways Group Full timePymble location - full time hours - onsite role providing phone support 8-hour shifts between 7am and 7pm, Monday to Friday, no weekends Needed - a customer focus | strong admin experience | solid computer skills About Us: At Busways, our core focus is on quality customer service, stakeholder engagement and...
-
Customer Service Ambassador
17 hours ago
Pymble, New South Wales, Australia Busways Group Full timeJob SummaryWe are seeking a skilled Customer Service Officer to join our team at Busways Group. This is a full-time, onsite role providing phone support with a focus on delivering exceptional customer experiences.About UsBusways Group is a leading provider of bus services in Western Sydney, the North Shore and West, Central Coast, and North Coast regions....
-
Customer Service Ambassador
1 week ago
Pymble, New South Wales, Australia Busways Group Full timeOverviewBusways Group, a leading provider of public transportation services in Australia, is seeking an exceptional Customer Service Officer to join its team. With a commitment to delivering quality customer service, stakeholder engagement, and employee development, we strive to make every journey seamless for our customers.About the RoleThis full-time,...
-
Receptionist / Customer Service
6 months ago
Pymble, Australia Kieser Full timeCompany Description **Kieser is an integrated Physiotherapy, Rehabilitation, Strength & Conditioning Clinic with a team of Physiotherapists, Exercise Physiologists and Exercise Scientists.** Accelerate your career in customer service and healthcare by joining the Kieser team as their new Client Advisor. This is a concierge customer service role suitable for...
-
Customer Service Representative
2 weeks ago
Pymble, New South Wales, Australia Busways Group Full timeAbout the RoleWe are seeking a skilled and friendly Customer Service Officer to join our team in Pymble. As a key member of our customer support team, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesManage customer feedback and respond to...
-
Customer Service Representative
1 week ago
Pymble, New South Wales, Australia Busways Group Full timeAbout UsBusways Group is a leading provider of public transportation services, with over 80 years of experience in delivering high-quality customer service. Our core focus is on stakeholder engagement and employee development, ensuring that our customers feel safe, welcome, comfortable, and impressed every time they travel with us.Job OverviewWe are seeking...
-
Customer Service Representative Position
2 days ago
Pymble, New South Wales, Australia Busways Group Full timeAbout Busways GroupBusways Group is a leading provider of public transportation services in Australia, operating bus contracts for Transport for NSW and the South Australian Public Transport Authority. Our team of over 2,800 employees is dedicated to delivering exceptional customer service and safe, reliable transportation solutions.Job DescriptionWe are...
-
Customer Service Team Member
6 months ago
Pymble, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Pizza Delivery Associate
6 days ago
Pymble, New South Wales, Australia Domino's Full timeJob SummaryWe are seeking a skilled and enthusiastic Customer Service Pizza Delivery Associate to join our team. As a key member of our delivery crew, you will be responsible for delivering pizzas and other products to customers in a timely and professional manner.About the RoleThe ideal candidate will possess excellent communication skills, a positive...
-
Customer Service Administrator
17 hours ago
Pymble, New South Wales, Australia Administration Full timePymble Ladies' College is a leading independent school in Australia, catering to girls from Kindergarten to Year 12 with boarding available from Year 7.We pride ourselves on creating a world-class educational environment that fosters global citizenship and a worldwide perspective.Job OverviewThe successful candidate will be responsible for the day-to-day...
-
Pymble, New South Wales, Australia Administration Full timeAbout Pymble SwimmingPymble Ladies' College is a leading educational institution in Australia, providing high-quality educational programs for girls from Kindergarten to Year 12. Our college fosters a world-class learning environment that emphasizes global citizenship and a worldwide perspective.We value our staff as our most valuable resource and strive to...
-
Customer Service Administrator – Pymble Swimming
2 weeks ago
Pymble, Australia Administration Full timePymble Ladies’ College is a school of the Uniting Church in Australia for girls Kindergarten to Year 12 with boarding from Year 7. At Pymble, we foster a world-class educational environment with the importance of global citizenship and a worldwide perspective central to our strategic intent. We believe our staff, both teaching and non-teaching, are our...
-
Customer Service Administrator
3 months ago
Pymble, Australia Pymble Ladies’ College Full time**Description**: Pymble Ladies’ College is a school of the Uniting Church in Australia for girls Kindergarten to Year 12 with boarding from Year 7. At Pymble, we foster a world-class educational environment with the importance of global citizenship and a worldwide perspective central to our strategic intent. We believe our staff, both teaching and...
-
Customer Service Administrator
2 weeks ago
Pymble, New South Wales, Australia Administration Full timeJob OverviewPymble Ladies' College is a leading educational institution that values its staff as its most valuable resource. As a Customer Service Administrator, you will play a pivotal role in the day-to-day administration of our Pymble Swimming Programs, ensuring all customers have a positive experience within our Centre.Salary and BenefitsWe are offering...
-
Pymble, New South Wales, Australia Administration Full timeAbout the RoleWe are seeking an exceptional Customer Service Administrator to join our team at Pymble Ladies' College's Aquatic Centre.Job DescriptionThe successful candidate will be responsible for providing top-notch customer service and administrative support, ensuring a seamless experience for our customers. This includes handling general swimming and...
-
Customer Service Officer
2 weeks ago
Pymble, New South Wales, Australia Busways Group Full timeAbout UsAt Busways Group, we're committed to delivering quality customer service and stakeholder engagement. With over 80 years of experience, we've established a professional and reliable standard of service.We operate bus service contracts for Transport for NSW in Western Sydney, North Shore and West, Central Coast and North Coast, and the South Australian...
-
Customer Service Administrator
5 days ago
Pymble, New South Wales, Australia Administration Full timeAbout the RoleWe are seeking an exceptional Customer Service Administrator to join our team at Pymble Swimming Programs. As a key member of our administration team, you will be responsible for ensuring the smooth operation of our aquatic center, providing an exceptional customer experience, and supporting the day-to-day activities of our programs.
-
Customer Service Ambassador
3 weeks ago
West Pymble, New South Wales, Australia YMCA NSW Full timeAbout the roleAs a Customer Service Ambassador with YMCA NSW, you will be the first point of contact for our customers, providing first-class service and support. You will work a flexible roster across 7 days, responding to internal and external enquiries via email, phone calls, and face-to-face interactions.Key responsibilities include:Ensuring all...
-
Customer Service Representative
1 month ago
West Pymble, New South Wales, Australia YMCA NSW Full timeAbout the RoleAs a Customer Service Officer at YMCA NSW, you will be the first point of contact for our customers, providing exceptional service and support across 7 days. Reporting to the Frontline Coordinator, you will meet and greet customers, respond to internal and external enquiries, and perform general administration tasks.About YouYou will be...
